{ "source": "Career services and experiential learning functions and features most commonly offered by Handshake, 12Twenty and Symplicity, as identified by Claude, Perplexity and Grok and reconciled into one set. src: C = Claude, P = Perplexity, G = Grok. Levels: area > functional area > function > feature.", "scope": "Covers job and internship postings, employer relations and events, student career profiles and advising, experiential learning placements, first-destination outcomes, communications and portals. The SIS stays the system of record for student identity, enrollment, major and academic credit, and the advancement system for alumni relationships after graduation.", "vendors": [ "Handshake", "12Twenty", "Symplicity" ], "groups": [ { "k": "J", "name": "Jobs and Internships", "ds": [ "1", "2" ], "desc": "Posting, distributing and applying to jobs, internships and on-campus recruiting." }, { "k": "R", "name": "Employer Relations", "ds": [ "3", "4" ], "desc": "Registering, vetting and stewarding employers, and running fairs, employer events and sponsorships." }, { "k": "D", "name": "Student Career Development", "ds": [ "5", "6" ], "desc": "The student career profile and documents, readiness, advising appointments, caseloads and mentoring." }, { "k": "X", "name": "Experiential Learning", "ds": [ "7", "8" ], "desc": "Defining experience programs and agreements, recording placements, co-ops and service learning, and handing off credit." }, { "k": "O", "name": "Outcomes and Analytics", "ds": [ "9", "10" ], "desc": "First-destination outcomes and the engagement and labor market reporting around them." }, { "k": "V", "name": "Events and Communications", "ds": [ "11", "12" ], "desc": "Career events, workshops and the messages that reach students and employers." }, { "k": "U", "name": "Portals and User Experience", "ds": [ "13", "14", "15" ], "desc": "The student, employer and staff portals each audience works in." }, { "k": "E", "name": "Integration and Platform", "ds": [ "16", "17", "18" ], "desc": "SIS and advancement feeds, security and access, configuration, operations and exit." } ], "domains": [ { "n": "1", "name": "Job and Internship Postings", "desc": "Creating, reviewing and targeting opportunities posted by employers and staff.", "caps": [ { "id": "1.1", "n": "Create and maintain postings", "subs": [ { "id": "1.1.1", "n": "Posting form", "d": "Captures title, description, location, dates, compensation and application method for an opportunity.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "1.1.2", "n": "Opportunity types", "d": "Distinguishes full-time, part-time, internship, co-op, fellowship, volunteer and on-campus student jobs.", "cls": "Core", "src": [ "C" ], "herm": "BC055" }, { "id": "1.1.3", "n": "Staff-entered postings", "d": "Lets career staff post an opportunity on behalf of an employer that will not use the system.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.1.4", "n": "Posting templates and cloning", "d": "Reuses a prior posting as the starting point for a new or recurring opportunity.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.1.5", "n": "Remote and multi-location postings", "d": "Records remote, hybrid or several work locations on one posting.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.1.6", "n": "Scheduled publish and expiration", "d": "Opens and closes a posting automatically on set dates.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "1.1.7", "n": "Posting attachments", "d": "Attaches position descriptions or application forms to a posting.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" } ] }, { "id": "1.2", "n": "Review and approve postings", "subs": [ { "id": "1.2.1", "n": "Posting approval queue", "d": "Routes new postings to staff for approval before students can see them.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "1.2.2", "n": "Trusted employer auto-approval", "d": "Publishes postings from vetted employers without manual review.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.2.3", "n": "Fraud and scam screening", "d": "Flags postings with suspicious pay, contact or payment patterns for review.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC168" }, { "id": "1.2.4", "n": "Posting policy checks", "d": "Checks postings against campus rules such as unpaid internship or third-party recruiter policies.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.2.5", "n": "Decline with reason", "d": "Returns a rejected posting to the employer with a stated reason.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" } ] }, { "id": "1.3", "n": "Target and distribute postings", "subs": [ { "id": "1.3.1", "n": "Audience targeting", "d": "Limits who sees a posting by major, degree level, class year or college.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "1.3.2", "n": "Multi-school distribution", "d": "Sends one employer posting to several institutions in a single step.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.3.3", "n": "External job feed aggregation", "d": "Imports opportunities from outside job boards and aggregators into student search.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "1.3.4", "n": "Consortium and reciprocity sharing", "d": "Shares postings among a consortium of partner schools under agreed rules.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" }, { "id": "1.3.5", "n": "Department-specific job boards", "d": "Gives a college or program its own filtered board within the campus system.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" } ] } ] }, { "n": "2", "name": "Applications and Recruiting", "desc": "Student search and application, on-campus interviewing and offers.", "caps": [ { "id": "2.1", "n": "Search and discover opportunities", "subs": [ { "id": "2.1.1", "n": "Opportunity search and filters", "d": "Searches postings by keyword, type, location, industry, role and date.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "2.1.2", "n": "Saved searches and alerts", "d": "Notifies a student when new postings match a saved search.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "2.1.3", "n": "Recommended opportunities", "d": "Suggests postings based on the student's profile, major and activity.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.1.4", "n": "AI opportunity matching", "d": "Ranks and explains postings against a student's skills and goals using machine learning.", "cls": "Emerging", "src": [ "C", "P" ], "herm": "BC144" }, { "id": "2.1.5", "n": "Employer and alumni company browsing", "d": "Lets students explore employer profiles and their open roles.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.1.6", "n": "Curated opportunity collections", "d": "Groups opportunities into staff-selected collections for programs, interests, or student populations.", "cls": "Expected", "src": [ "P" ], "herm": "BC055" } ] }, { "id": "2.2", "n": "Submit and manage applications", "subs": [ { "id": "2.2.1", "n": "Apply with stored documents", "d": "Submits an application using the student's resume and documents already on file.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "2.2.2", "n": "External application tracking", "d": "Records when a student follows a posting to apply on the employer's site.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.2.3", "n": "Screening questions", "d": "Adds employer questions and required documents to an application.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.2.4", "n": "Application status tracking", "d": "Shows students and staff where each application stands.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "2.2.5", "n": "Resume books", "d": "Packages resumes of opted-in students by criteria for employer download.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.2.6", "n": "Bulk applicant packets", "d": "Lets an employer download or review all applicant materials for a posting together.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" } ] }, { "id": "2.3", "n": "Run on-campus interviewing", "subs": [ { "id": "2.3.1", "n": "Interview schedule setup", "d": "Creates an employer interview day with dates, rooms and slot lengths.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "2.3.2", "n": "Preselect and alternate lists", "d": "Lets employers invite chosen applicants and hold alternates for open slots.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "2.3.3", "n": "Student slot sign-up", "d": "Lets invited students book an interview time from available slots.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.3.4", "n": "Interview room assignment", "d": "Assigns interview rooms or virtual meeting links to each schedule.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.3.5", "n": "Interview day check-in", "d": "Checks in students and recruiters on the day and updates the schedule live.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" } ] }, { "id": "2.4", "n": "Record offers", "subs": [ { "id": "2.4.1", "n": "Student offer reporting", "d": "Lets a student report an offer, its terms and their decision.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.4.2", "n": "Employer offer reporting", "d": "Lets an employer record offers made to students.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "2.4.3", "n": "Offer deadline policy tracking", "d": "Tracks offer deadlines against the campus fair-offer policy and flags violations.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" } ] } ] }, { "n": "3", "name": "Employer Accounts and Contacts", "desc": "Registering, vetting and managing organizations and their recruiters.", "caps": [ { "id": "3.1", "n": "Register and vet employers", "subs": [ { "id": "3.1.1", "n": "Employer self-registration", "d": "Lets an organization and recruiter request an account to recruit at the campus.", "cls": "Core", "src": [ "C" ], "herm": "BC239" }, { "id": "3.1.2", "n": "Employer approval workflow", "d": "Routes new employer accounts to staff for vetting before they can post.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC239" }, { "id": "3.1.3", "n": "Employer identity verification", "d": "Checks an employer's domain, tax id or business records to confirm it is legitimate.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" }, { "id": "3.1.4", "n": "Duplicate organization detection", "d": "Finds and merges duplicate employer and division records.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC239" }, { "id": "3.1.5", "n": "Employer block and restriction", "d": "Prevents a disallowed employer from posting or contacting students.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" }, { "id": "3.1.6", "n": "Partner policy acknowledgments", "d": "Records acceptance of recruiting, nondiscrimination, compensation, and placement participation policies.", "cls": "Expected", "src": [ "P" ], "herm": "BC239" } ] }, { "id": "3.2", "n": "Manage employer relationships", "subs": [ { "id": "3.2.1", "n": "Organization profile", "d": "Holds an employer's industry, size, locations, divisions and description.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC239" }, { "id": "3.2.2", "n": "Contact records", "d": "Keeps recruiter and hiring contact details linked to their organization.", "cls": "Core", "src": [ "C" ], "herm": "BC239" }, { "id": "3.2.3", "n": "Relationship owner assignment", "d": "Assigns an employer to a staff relationship manager or industry team.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC239" }, { "id": "3.2.4", "n": "Interaction logging", "d": "Records calls, meetings, emails and visits with an employer.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC239" }, { "id": "3.2.5", "n": "Employer tasks and follow-ups", "d": "Creates reminders and tasks tied to an employer or contact.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" }, { "id": "3.2.6", "n": "Partnership tiers", "d": "Classifies employers by partnership level for service and outreach.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" }, { "id": "3.2.7", "n": "Industry and occupation taxonomy", "d": "Codes employers and postings to a standard industry and occupation scheme.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" } ] }, { "id": "3.3", "n": "Analyze employer engagement", "subs": [ { "id": "3.3.1", "n": "Employer activity history", "d": "Shows an employer's postings, events, interviews and hires over time.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC239" }, { "id": "3.3.2", "n": "Employer engagement scoring", "d": "Scores employers by recent recruiting activity and hires.", "cls": "Specialized", "src": [ "C" ], "herm": "BC239" }, { "id": "3.3.3", "n": "Prospect employer lists", "d": "Identifies employers to cultivate based on student interest or outcome data.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC239" } ] } ] }, { "n": "4", "name": "Employer Events and Partnerships", "desc": "Career fairs, employer-hosted events and sponsorships.", "caps": [ { "id": "4.1", "n": "Run career fairs", "subs": [ { "id": "4.1.1", "n": "Fair setup", "d": "Defines a career fair's dates, venue, registration window, fees and capacity.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "4.1.2", "n": "Employer fair registration", "d": "Lets employers register, choose booth options and list recruiters for a fair.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC110" }, { "id": "4.1.3", "n": "Booth assignment and floor map", "d": "Assigns booths and publishes a fair map students can browse.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "4.1.4", "n": "Virtual and hybrid fairs", "d": "Runs fair sessions online with group and one-to-one video conversations.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC110" }, { "id": "4.1.5", "n": "Student fair pre-registration", "d": "Lets students register and see attending employers before the fair.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "4.1.6", "n": "Recruiter student scanning", "d": "Lets recruiters scan student badges to capture contacts and notes.", "cls": "Specialized", "src": [ "C" ], "herm": "BC110" } ] }, { "id": "4.2", "n": "Host employer events", "subs": [ { "id": "4.2.1", "n": "Information session requests", "d": "Lets employers request info sessions, tabling or workshops for staff approval.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "4.2.2", "n": "Event space requests", "d": "Sends approved employer event space needs to the campus scheduling system.", "cls": "Expected", "src": [ "C" ], "herm": "BC122" }, { "id": "4.2.3", "n": "Employer site visits and treks", "d": "Organizes student visits to employer locations with sign-up and attendance.", "cls": "Specialized", "src": [ "C" ], "herm": "BC110" } ] }, { "id": "4.3", "n": "Manage sponsorships and fees", "subs": [ { "id": "4.3.1", "n": "Sponsorship packages", "d": "Defines sponsorship levels and the benefits each includes.", "cls": "Specialized", "src": [ "C" ], "herm": "BC239" }, { "id": "4.3.2", "n": "Fee invoicing", "d": "Bills employers for fair registrations, sponsorships and services.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC188" }, { "id": "4.3.3", "n": "Online payment", "d": "Takes employer card or ACH payment for fees in the portal.", "cls": "Expected", "src": [ "C" ], "herm": "BC188" }, { "id": "4.3.4", "n": "Recruiting agreements", "d": "Stores signed recruiting or partnership agreements with renewal dates.", "cls": "Specialized", "src": [ "C" ], "herm": "BC156" } ] } ] }, { "n": "5", "name": "Student Career Profile", "desc": "The student's career-facing profile, documents and readiness record.", "caps": [ { "id": "5.1", "n": "Maintain the career profile", "subs": [ { "id": "5.1.1", "n": "Profile seeded from SIS", "d": "Prefills name, program, major, class year and graduation date from the SIS record.", "cls": "Core", "src": [ "C", "G" ], "herm": "BC055" }, { "id": "5.1.2", "n": "Career interests", "d": "Records the industries, roles, locations and job types a student wants.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.1.3", "n": "Skills and experiences", "d": "Lets students list skills, work history, organizations and projects.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.1.4", "n": "Work authorization", "d": "Records citizenship or visa status relevant to employer eligibility.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "5.1.5", "n": "Profile visibility controls", "d": "Lets students decide what employers can see and whether they can be found.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.1.6", "n": "Profile completion prompts", "d": "Nudges students to fill in missing profile sections.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" } ] }, { "id": "5.2", "n": "Manage career documents", "subs": [ { "id": "5.2.1", "n": "Document library", "d": "Stores resumes, cover letters, transcripts and writing samples for reuse.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.2.2", "n": "Resume builder", "d": "Builds a formatted resume from guided sections and templates.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "5.2.3", "n": "Document review requests", "d": "Lets students submit documents for staff or peer feedback and track the review.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "5.2.4", "n": "AI document feedback", "d": "Gives automated feedback on resume content and formatting.", "cls": "Emerging", "src": [ "C" ], "herm": "BC055" }, { "id": "5.2.5", "n": "Portfolio pages", "d": "Lets students publish a portfolio of work samples to share with employers.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" }, { "id": "5.2.6", "n": "Credential letter files", "d": "Holds confidential recommendation letters and sends them to programs on request.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" } ] }, { "id": "5.3", "n": "Track career readiness", "subs": [ { "id": "5.3.1", "n": "Competency self-assessment", "d": "Lets students rate themselves on career readiness competencies such as the NACE set.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.3.2", "n": "Career assessment integration", "d": "Connects interest and personality assessments and stores results on the profile.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" }, { "id": "5.3.3", "n": "Class-year career plans", "d": "Gives students a checklist of milestones by year or program.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.3.4", "n": "Readiness badges", "d": "Awards digital badges for completed career milestones or competencies.", "cls": "Emerging", "src": [ "C" ], "herm": "BC055" }, { "id": "5.3.5", "n": "AI career coaching assistant", "d": "Answers student career questions and suggests next steps in a chat interface.", "cls": "Emerging", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "5.3.6", "n": "Practice interviews and feedback", "d": "Supports practice interview sessions, recordings where permitted, and structured reviewer feedback.", "cls": "Expected", "src": [ "P" ], "herm": "BC055" } ] } ] }, { "n": "6", "name": "Career Advising and Appointments", "desc": "Scheduling, recording and managing career advising.", "caps": [ { "id": "6.1", "n": "Schedule appointments", "subs": [ { "id": "6.1.1", "n": "Advisor availability", "d": "Publishes each advisor's bookable hours, locations and appointment types.", "cls": "Core", "src": [ "C" ], "herm": "BC055" }, { "id": "6.1.2", "n": "Student self-scheduling", "d": "Lets students book, reschedule or cancel an appointment online.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "6.1.3", "n": "Appointment types and rules", "d": "Sets length, lead time, eligibility and advisor pool for each appointment type.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.1.4", "n": "Drop-in queue", "d": "Manages walk-in and virtual drop-in students in a waiting queue.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "6.1.5", "n": "Virtual meeting links", "d": "Attaches a video meeting link to virtual appointments automatically.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.1.6", "n": "Appointment reminders", "d": "Sends email and text reminders before an appointment.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.1.7", "n": "No-show and cancellation tracking", "d": "Records missed and cancelled appointments and applies booking limits.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.1.8", "n": "Advising intake forms", "d": "Collects student questions, goals, and preparation materials before an advising encounter.", "cls": "Expected", "src": [ "P" ], "herm": "BC055" } ] }, { "id": "6.2", "n": "Record advising", "subs": [ { "id": "6.2.1", "n": "Appointment notes", "d": "Records what was discussed and recommended at an appointment.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "6.2.2", "n": "Note templates", "d": "Gives advisors structured note forms by appointment type.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.2.3", "n": "Note access controls", "d": "Limits who can read advising notes by role and office.", "cls": "Core", "src": [ "C" ], "herm": "BC055" }, { "id": "6.2.4", "n": "Referrals", "d": "Refers a student to another office or advisor and tracks the referral.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "6.2.5", "n": "Follow-up tasks", "d": "Creates follow-up tasks for the student or advisor after an appointment.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.2.6", "n": "Post-appointment surveys", "d": "Asks students to rate an appointment after it ends.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" } ] }, { "id": "6.3", "n": "Manage caseloads and outreach", "subs": [ { "id": "6.3.1", "n": "Assigned caseloads", "d": "Assigns students to advisors by college, major or population.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.3.2", "n": "Population builder", "d": "Builds student lists from SIS and engagement attributes for outreach.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.3.3", "n": "Unengaged student lists", "d": "Finds students with no career activity by a given point.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "6.3.4", "n": "Outreach campaigns", "d": "Invites a population to book appointments and tracks who responds.", "cls": "Expected", "src": [ "C" ], "herm": "BC240" } ] }, { "id": "6.4", "n": "Run mentoring programs", "subs": [ { "id": "6.4.1", "n": "Mentor profiles", "d": "Holds mentor background, industry and availability.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" }, { "id": "6.4.2", "n": "Mentor matching", "d": "Matches students to mentors by interest, industry or identity.", "cls": "Specialized", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "6.4.3", "n": "Mentoring program management", "d": "Runs cohort mentoring programs with goals, check-ins and completion.", "cls": "Specialized", "src": [ "C" ], "herm": "BC055" }, { "id": "6.4.4", "n": "Alumni volunteer access", "d": "Lets alumni sourced from advancement act as mentors or advisors without a separate record of truth.", "cls": "Specialized", "src": [ "C" ], "herm": "BC239" }, { "id": "6.4.5", "n": "Mentoring community feed", "d": "Lets students post questions that mentors answer in a shared space.", "cls": "Emerging", "src": [ "C" ], "herm": "BC055" } ] } ] }, { "n": "7", "name": "Experience Programs and Agreements", "desc": "Defining experience programs and approving each student's plan.", "caps": [ { "id": "7.1", "n": "Define experience programs", "subs": [ { "id": "7.1.1", "n": "Experience types", "d": "Defines internship, co-op, service learning, research, practicum and other experience types.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "7.1.2", "n": "Program-specific forms", "d": "Configures the questions and documents each program requires.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" }, { "id": "7.1.3", "n": "Eligibility rules", "d": "Checks GPA, standing, major or prerequisite rules from SIS data before approval.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "7.1.4", "n": "Terms and cycles", "d": "Aligns programs to academic terms or work periods with deadlines.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" } ] }, { "id": "7.2", "n": "Approve learning agreements", "subs": [ { "id": "7.2.1", "n": "Learning objectives", "d": "Records the student's learning goals and planned duties for the experience.", "cls": "Expected", "src": [ "C", "G" ], "herm": "BC030" }, { "id": "7.2.2", "n": "Multi-party approval workflow", "d": "Routes the experience for approval by student, site supervisor, faculty and staff.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "7.2.3", "n": "Electronic signatures", "d": "Collects signatures on learning or placement agreements.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "7.2.4", "n": "Site affiliation agreements", "d": "Tracks institution-to-site agreements, their terms and expiration.", "cls": "Specialized", "src": [ "C", "P" ], "herm": "BC156" } ] } ] }, { "n": "8", "name": "Placements and Evaluation", "desc": "Tracking placements, hours, compliance, evaluations and credit handoff.", "caps": [ { "id": "8.1", "n": "Record placements", "subs": [ { "id": "8.1.1", "n": "Experience record", "d": "Records the student, site, supervisor, dates, pay and location of an experience.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC030" }, { "id": "8.1.2", "n": "Student-reported experiences", "d": "Lets students report an experience found outside the system for review.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "8.1.3", "n": "Link to posting", "d": "Connects a placement to the posting and application that produced it.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" }, { "id": "8.1.4", "n": "Hours logging", "d": "Lets students log hours worked or served.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "8.1.5", "n": "Supervisor hours approval", "d": "Lets the site supervisor approve logged hours without an account.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" }, { "id": "8.1.6", "n": "International placement registration", "d": "Captures travel, emergency and risk details for placements abroad.", "cls": "Specialized", "src": [ "C" ], "herm": "BC168" }, { "id": "8.1.7", "n": "Placement matching and allocation", "d": "Matches applicants to limited-capacity placements using preferences, eligibility, and staff decisions.", "cls": "Specialized", "src": [ "P" ], "herm": "BC030" } ] }, { "id": "8.2", "n": "Manage co-op programs", "subs": [ { "id": "8.2.1", "n": "Co-op rotation planning", "d": "Plans each student's sequence of work and study terms.", "cls": "Specialized", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "8.2.2", "n": "Co-op job ranking and match", "d": "Matches co-op students to employers using mutual rankings.", "cls": "Specialized", "src": [ "C" ], "herm": "BC030" }, { "id": "8.2.3", "n": "Work term status", "d": "Tracks each student's work term from search to completion.", "cls": "Specialized", "src": [ "C" ], "herm": "BC030" }, { "id": "8.2.4", "n": "Co-op enrollment handoff", "d": "Sends co-op work term status to the SIS for registration and fees.", "cls": "Specialized", "src": [ "C" ], "herm": "BC030" } ] }, { "id": "8.3", "n": "Manage service learning", "subs": [ { "id": "8.3.1", "n": "Community partner directory", "d": "Holds community partner organizations, contacts and needs.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" }, { "id": "8.3.2", "n": "Service project matching", "d": "Matches students or course sections to community projects.", "cls": "Specialized", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "8.3.3", "n": "Service hours verification", "d": "Verifies service hours with the partner for transcripts or awards.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" } ] }, { "id": "8.4", "n": "Manage placement compliance", "subs": [ { "id": "8.4.1", "n": "Compliance requirements", "d": "Tracks required items such as insurance, background checks, immunizations or training.", "cls": "Specialized", "src": [ "C", "P" ], "herm": "BC170" }, { "id": "8.4.2", "n": "Waivers and releases", "d": "Collects signed waivers and acknowledgements before a placement starts.", "cls": "Expected", "src": [ "C" ], "herm": "BC168" }, { "id": "8.4.3", "n": "Site safety concerns", "d": "Records and routes concerns about a placement site for follow-up.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC180" } ] }, { "id": "8.5", "n": "Evaluate experiences", "subs": [ { "id": "8.5.1", "n": "Evaluation form builder", "d": "Builds evaluations with rating scales, competencies and open questions.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" }, { "id": "8.5.2", "n": "Supervisor evaluations", "d": "Sends midpoint and final evaluations to site supervisors.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC030" }, { "id": "8.5.3", "n": "Student reflections", "d": "Collects student reflections and self-evaluations during and after an experience.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "8.5.4", "n": "Faculty site visit logging", "d": "Records faculty or staff site visits and check-in notes.", "cls": "Specialized", "src": [ "C" ], "herm": "BC030" }, { "id": "8.5.5", "n": "Competency outcome reporting", "d": "Reports supervisor ratings against career readiness competencies.", "cls": "Expected", "src": [ "C" ], "herm": "BC030" }, { "id": "8.5.6", "n": "Experience completion verification", "d": "Verifies required approvals, hours, submissions, and evaluations before marking an experience complete.", "cls": "Expected", "src": [ "P" ], "herm": "BC030" } ] }, { "id": "8.6", "n": "Hand off academic credit", "subs": [ { "id": "8.6.1", "n": "Credit-bearing designation", "d": "Marks an experience as tied to a credit course and its faculty of record.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC030" }, { "id": "8.6.2", "n": "Course enrollment check", "d": "Confirms the student is enrolled in the linked credit course from SIS data.", "cls": "Expected", "src": [ "C" ], "herm": "BC019" }, { "id": "8.6.3", "n": "Completion and grade recommendation", "d": "Sends completion status and the faculty grade recommendation to the SIS, which awards credit.", "cls": "Specialized", "src": [ "C", "P" ], "herm": "BC028" } ] } ] }, { "n": "9", "name": "First-Destination Outcomes", "desc": "Collecting, verifying and reporting graduate outcomes.", "caps": [ { "id": "9.1", "n": "Collect outcomes", "subs": [ { "id": "9.1.1", "n": "First-destination survey", "d": "Surveys graduates about employment, further study and other outcomes.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC211" }, { "id": "9.1.2", "n": "Graduating cohort lists", "d": "Builds the survey population from SIS graduation and degree data.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.1.3", "n": "Survey timing waves", "d": "Sends the survey at set points before and after graduation.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.1.4", "n": "Staff outcome entry", "d": "Lets staff record outcomes learned from employers, faculty or other sources.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.1.5", "n": "Outcome from offers and placements", "d": "Prefills outcomes from reported offers and placements.", "cls": "Expected", "src": [ "C" ], "herm": "BC211" } ] }, { "id": "9.2", "n": "Verify and enrich outcomes", "subs": [ { "id": "9.2.1", "n": "Standard outcome categories", "d": "Records outcomes using NACE first-destination categories.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.2.2", "n": "Salary and benefits capture", "d": "Records starting salary, bonus and benefits for employed graduates.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.2.3", "n": "Employer and school normalization", "d": "Matches free-text employer and graduate school names to standard records.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.2.4", "n": "Knowledge rate tracking", "d": "Tracks the share of graduates with a known outcome against targets.", "cls": "Expected", "src": [ "C" ], "herm": "BC211" }, { "id": "9.2.5", "n": "External data enrichment", "d": "Adds outcomes from public professional profiles or third-party data sources.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.2.6", "n": "Outcome verification", "d": "Marks how each outcome was confirmed and by whom.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC211" }, { "id": "9.2.7", "n": "Conflicting outcome reconciliation", "d": "Resolves duplicate or conflicting submissions while retaining previous values and decision history.", "cls": "Expected", "src": [ "P" ], "herm": "BC211" } ] }, { "id": "9.3", "n": "Report outcomes", "subs": [ { "id": "9.3.1", "n": "Outcome dashboards", "d": "Shows outcomes by college, major, degree and demographic group.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.3.2", "n": "Public outcomes pages", "d": "Publishes outcome summaries for prospective students and families.", "cls": "Expected", "src": [ "C" ], "herm": "BC211" }, { "id": "9.3.3", "n": "Program and accreditation exports", "d": "Exports outcomes in formats needed for program review and accreditation.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC211" }, { "id": "9.3.4", "n": "Small-cell suppression", "d": "Hides outcome figures for groups too small to report safely.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "9.3.5", "n": "Program and population outcome analysis", "d": "Compares destinations and compensation across programs, cohorts, and authorized student population attributes.", "cls": "Expected", "src": [ "P" ], "herm": "BC211" } ] } ] }, { "n": "10", "name": "Engagement Reporting", "desc": "Reporting on use of career services and student engagement.", "caps": [ { "id": "10.1", "n": "Report engagement", "subs": [ { "id": "10.1.1", "n": "Engagement dashboards", "d": "Shows appointments, events, applications and logins by population.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "10.1.2", "n": "Student engagement history", "d": "Shows each student's career touchpoints across services in one view.", "cls": "Expected", "src": [ "C" ], "herm": "BC211" }, { "id": "10.1.3", "n": "Custom report builder", "d": "Lets staff build, save and share reports without technical help.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "10.1.4", "n": "Scheduled reports", "d": "Sends saved reports to recipients on a schedule.", "cls": "Expected", "src": [ "C" ], "herm": "BC211" }, { "id": "10.1.5", "n": "Engagement-to-outcome analysis", "d": "Relates career engagement to first-destination outcomes.", "cls": "Specialized", "src": [ "C", "P" ], "herm": "BC211" }, { "id": "10.1.6", "n": "Service access and participation analysis", "d": "Compares service reach, repeat participation, wait times, and completion across authorized student groups.", "cls": "Expected", "src": [ "P" ], "herm": "BC211" } ] }, { "id": "10.2", "n": "Use labor market data", "subs": [ { "id": "10.2.1", "n": "Labor market data integration", "d": "Shows demand, wages and skills for occupations from labor market sources.", "cls": "Specialized", "src": [ "C" ], "herm": "BC211" }, { "id": "10.2.2", "n": "Hiring trend insights", "d": "Reports which employers and roles are hiring the institution's students.", "cls": "Expected", "src": [ "C" ], "herm": "BC211" }, { "id": "10.2.3", "n": "AI-generated insights", "d": "Summarizes trends and anomalies in career data in plain language.", "cls": "Emerging", "src": [ "C", "P" ], "herm": "BC144" } ] } ] }, { "n": "11", "name": "Career Events", "desc": "Workshops, programs and other career center events.", "caps": [ { "id": "11.1", "n": "Manage events", "subs": [ { "id": "11.1.1", "n": "Event calendar", "d": "Publishes career events with dates, location and audience.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC110" }, { "id": "11.1.2", "n": "Event registration and capacity", "d": "Takes registrations with caps, waitlists and confirmations.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC110" }, { "id": "11.1.3", "n": "Attendance check-in", "d": "Checks in attendees by QR code, ID card swipe or kiosk.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC110" }, { "id": "11.1.4", "n": "Virtual event links", "d": "Hosts or links online events and records virtual attendance.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "11.1.5", "n": "Workshop series", "d": "Groups related events into a series or program with completion tracking.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "11.1.6", "n": "Event feedback surveys", "d": "Surveys attendees after an event.", "cls": "Expected", "src": [ "C" ], "herm": "BC110" }, { "id": "11.1.7", "n": "Event interaction records", "d": "Records student participation in employer sessions and other identifiable event interactions.", "cls": "Expected", "src": [ "P" ], "herm": "BC110" } ] } ] }, { "n": "12", "name": "Communications", "desc": "Outbound and two-way messaging.", "caps": [ { "id": "12.1", "n": "Send communications", "subs": [ { "id": "12.1.1", "n": "Targeted email campaigns", "d": "Sends email to students or employers selected by attributes.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC220" }, { "id": "12.1.2", "n": "Text messaging", "d": "Sends text messages to opted-in students.", "cls": "Expected", "src": [ "C" ], "herm": "BC220" }, { "id": "12.1.3", "n": "Message templates", "d": "Stores reusable branded message templates.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC220" }, { "id": "12.1.4", "n": "Newsletters", "d": "Builds and sends periodic career newsletters with postings and events.", "cls": "Expected", "src": [ "C" ], "herm": "BC240" }, { "id": "12.1.5", "n": "Communication preferences", "d": "Lets recipients choose channels and topics and opt out.", "cls": "Core", "src": [ "C", "P" ], "herm": "BC220" }, { "id": "12.1.6", "n": "Delivery and engagement tracking", "d": "Reports opens, clicks and bounces on campaigns.", "cls": "Expected", "src": [ "C" ], "herm": "BC220" }, { "id": "12.1.7", "n": "Transactional notifications", "d": "Sends confirmations, reminders, approval requests, deadline notices, and status-change messages.", "cls": "Expected", "src": [ "P" ], "herm": "BC220" } ] }, { "id": "12.2", "n": "Message between users", "subs": [ { "id": "12.2.1", "n": "Student and staff messaging", "d": "Lets students and staff exchange messages inside the system.", "cls": "Expected", "src": [ "C" ], "herm": "BC220" }, { "id": "12.2.2", "n": "Employer-to-student messaging", "d": "Lets recruiters message students, within limits set by the campus.", "cls": "Expected", "src": [ "C" ], "herm": "BC220" }, { "id": "12.2.3", "n": "Messaging moderation", "d": "Lets staff set rules and review employer messages to students.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC220" } ] } ] }, { "n": "13", "name": "Student Portal", "desc": "Where students find opportunities, book help and manage experiences.", "caps": [ { "id": "13.1", "n": "Provide the student experience", "subs": [ { "id": "13.1.1", "n": "Student home dashboard", "d": "Shows a student's upcoming appointments, applications, events and tasks.", "cls": "Expected", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "13.1.2", "n": "Native mobile app", "d": "Gives students search, applications, events and check-in on a phone.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "13.1.3", "n": "Personalized content feed", "d": "Shows career articles, events and postings fitted to the student.", "cls": "Expected", "src": [ "C" ], "herm": "BC055" }, { "id": "13.1.4", "n": "Career resource library", "d": "Hosts guides, videos and links the career center curates.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "13.1.5", "n": "Recent-graduate career access", "d": "Continues authorized career services and first-destination access after graduation without assuming alumni relationship ownership.", "cls": "Expected", "src": [ "P" ], "herm": "BC055" } ] } ] }, { "n": "14", "name": "Employer Portal", "desc": "Where employers post, recruit and engage with the campus.", "caps": [ { "id": "14.1", "n": "Provide the employer experience", "subs": [ { "id": "14.1.1", "n": "Employer dashboard", "d": "Shows an employer's postings, applicants, events and schedules.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC239" }, { "id": "14.1.2", "n": "Multi-user employer accounts", "d": "Lets several recruiters share one organization account with roles.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC239" }, { "id": "14.1.3", "n": "Applicant review", "d": "Lets employers review, rate and change status of applicants.", "cls": "Core", "src": [ "C" ], "herm": "BC239" }, { "id": "14.1.4", "n": "Multi-school recruiting account", "d": "Lets one employer account recruit across many institutions.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" }, { "id": "14.1.5", "n": "Candidate search", "d": "Lets approved employers search students who chose to be visible.", "cls": "Expected", "src": [ "C" ], "herm": "BC239" }, { "id": "14.1.6", "n": "Placement supervisor workspace", "d": "Gives host supervisors secure access to assigned placement approvals, logs, and evaluations.", "cls": "Expected", "src": [ "P" ], "herm": "BC239" } ] } ] }, { "n": "15", "name": "Staff Workspace", "desc": "Where career and experiential staff do their work.", "caps": [ { "id": "15.1", "n": "Provide the staff experience", "subs": [ { "id": "15.1.1", "n": "Role-based staff workspace", "d": "Shows each staff member the queues, appointments and tasks for their role.", "cls": "Core", "src": [ "C", "P", "G" ], "herm": "BC055" }, { "id": "15.1.2", "n": "Distributed career offices", "d": "Lets college or program career offices run their own services within one system.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "15.1.3", "n": "Faculty access", "d": "Gives faculty a limited view to approve and grade experiences or advise students.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" }, { "id": "15.1.4", "n": "Student 360 view", "d": "Shows a student's profile, appointments, applications, experiences and outcomes together.", "cls": "Expected", "src": [ "C", "P" ], "herm": "BC055" } ] } ] }, { "n": "16", "name": "SIS and Advancement Integration", "desc": "Data exchange with the systems of record for students and alumni.", "caps": [ { "id": "16.1", "n": "Integrate with the SIS", "subs": [ { "id": "16.1.1", "n": "Student identity and enrollment feed", "d": "Loads student identity, enrollment status, program and major from the SIS on a schedule.", "cls": "Platform", "src": [ "C", "P", "G" ], "herm": "BC143" }, { "id": "16.1.2", "n": "Directory and privacy flag feed", "d": "Loads FERPA directory holds and privacy flags from the SIS.", "cls": "Platform", "src": [ "C" ], "herm": "BC143" }, { "id": "16.1.3", "n": "Graduation and degree feed", "d": "Loads expected and conferred degrees from the SIS to drive outcome cohorts.", "cls": "Platform", "src": [ "C" ], "herm": "BC143" }, { "id": "16.1.4", "n": "Experiential credit return", "d": "Sends experience completion and grade recommendations to the SIS for credit award.", "cls": "Platform", "src": [ "C", "P", "G" ], "herm": "BC143" }, { "id": "16.1.5", "n": "Student account lifecycle", "d": "Creates, updates and deactivates student accounts from SIS status changes.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC139" } ] }, { "id": "16.2", "n": "Integrate with advancement and other systems", "subs": [ { "id": "16.2.1", "n": "Graduate handoff to advancement", "d": "Sends graduate employment outcomes and contact updates to the advancement system.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC143" }, { "id": "16.2.2", "n": "Alumni volunteer feed", "d": "Loads alumni mentors and volunteers from the advancement system as the record of alumni relationships.", "cls": "Platform", "src": [ "C", "P", "G" ], "herm": "BC143" }, { "id": "16.2.3", "n": "Calendar integration", "d": "Syncs appointments and events with staff and student calendars.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC143" }, { "id": "16.2.4", "n": "Video meeting integration", "d": "Creates meeting links in the campus video platform for virtual sessions.", "cls": "Platform", "src": [ "C" ], "herm": "BC143" }, { "id": "16.2.5", "n": "LMS integration", "d": "Links credit-bearing experiences and reflections to the learning management system.", "cls": "Platform", "src": [ "C", "G" ], "herm": "BC143" }, { "id": "16.2.6", "n": "CRM and data warehouse export", "d": "Sends career data to the campus CRM and data warehouse.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC143" }, { "id": "16.2.7", "n": "Alumni relationship change routing", "d": "Routes proposed alumni contact or relationship changes to advancement rather than treating local edits as authoritative.", "cls": "Platform", "src": [ "P" ], "herm": "BC143" }, { "id": "16.2.8", "n": "Integration validation and error recovery", "d": "Validates exchanged data and provides exception queues, retry controls, reconciliation counts, and failure alerts.", "cls": "Platform", "src": [ "P" ], "herm": "BC143" } ] } ] }, { "n": "17", "name": "Security and Access", "desc": "Authentication, authorization, privacy and audit.", "caps": [ { "id": "17.1", "n": "Secure access", "subs": [ { "id": "17.1.1", "n": "Campus single sign-on", "d": "Signs students, faculty and staff in through the campus identity provider using SAML or OIDC.", "cls": "Platform", "src": [ "C", "P", "G" ], "herm": "BC139" }, { "id": "17.1.2", "n": "Employer authentication", "d": "Secures employer and supervisor accounts with strong passwords and multi-factor authentication.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC139" }, { "id": "17.1.3", "n": "Role-based permissions", "d": "Controls what each staff role can view and change by office and data type.", "cls": "Platform", "src": [ "C", "P", "G" ], "herm": "BC138" }, { "id": "17.1.4", "n": "FERPA privacy enforcement", "d": "Hides students with directory holds from employers and enforces release rules.", "cls": "Platform", "src": [ "C", "G" ], "herm": "BC136" }, { "id": "17.1.5", "n": "Audit logging", "d": "Logs access to and changes of student and employer records.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC138" }, { "id": "17.1.6", "n": "Data encryption", "d": "Encrypts data in transit and at rest.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC138" }, { "id": "17.1.7", "n": "Security attestations", "d": "Provides SOC 2 or similar reports and a completed HECVAT.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC138" }, { "id": "17.1.8", "n": "Privacy request administration", "d": "Supports authorized access, correction, disclosure review, and deletion requests under institutional policy.", "cls": "Platform", "src": [ "P" ], "herm": "BC136" }, { "id": "17.1.9", "n": "AI data-use and feature controls", "d": "Allows institutions to disable AI features and restrict data use for model training, inference, and external processing.", "cls": "Platform", "src": [ "P" ], "herm": "BC136" } ] } ] }, { "n": "18", "name": "Configuration and Operations", "desc": "Setup, extensibility, accessibility and exit.", "caps": [ { "id": "18.1", "n": "Configure the platform", "subs": [ { "id": "18.1.1", "n": "Branding", "d": "Applies institution logos, colors and domain to portals and messages.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC203" }, { "id": "18.1.2", "n": "Custom fields and forms", "d": "Adds institution-specific fields and forms without code.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC203" }, { "id": "18.1.3", "n": "Workflow configuration", "d": "Configures approval steps and notifications without vendor help.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC203" }, { "id": "18.1.4", "n": "Test environment", "d": "Provides a sandbox for testing configuration and integrations.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC203" }, { "id": "18.1.5", "n": "Upgrade-safe configuration", "d": "Keeps institutional workflows, forms and templates intact through vendor releases without a local code fork.", "cls": "Platform", "src": [ "G" ], "herm": "BC203" } ] }, { "id": "18.2", "n": "Operate and exit", "subs": [ { "id": "18.2.1", "n": "Open API and webhooks", "d": "Exposes documented APIs and event webhooks for integration.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC204" }, { "id": "18.2.2", "n": "Bulk import and export", "d": "Loads and extracts records in bulk through files.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC143" }, { "id": "18.2.3", "n": "Data retention rules", "d": "Purges or archives records on institution-set schedules.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC145" }, { "id": "18.2.4", "n": "Accessibility conformance", "d": "Meets WCAG 2.1 AA for all student, employer and staff interfaces.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC204" }, { "id": "18.2.5", "n": "Service levels and support", "d": "Commits to uptime, support response and incident notification terms.", "cls": "Platform", "src": [ "C", "P" ], "herm": "BC204" }, { "id": "18.2.6", "n": "Contract-exit data export", "d": "Returns all institution data in usable formats when the contract ends.", "cls": "Platform", "src": [ "C", "P", "G" ], "herm": "BC143" }, { "id": "18.2.7", "n": "Backup and disaster recovery", "d": "Maintains recoverable backups and documented, tested recovery objectives and restoration procedures.", "cls": "Platform", "src": [ "P" ], "herm": "BC204" }, { "id": "18.2.8", "n": "Implementation data migration", "d": "Imports historical records and attachments with field mappings, validation results, and reconciliation reports.", "cls": "Platform", "src": [ "P" ], "herm": "BC143" }, { "id": "18.2.9", "n": "Post-termination deletion certification", "d": "Documents deletion of institutional data and applicable backup expiration after contractual retention obligations end.", "cls": "Platform", "src": [ "P" ], "herm": "BC143" } ] } ] } ] }