{"source":"Childcare and early childhood functions and features most commonly offered by Procare and Brightwheel, as identified by Claude, Perplexity and Grok and reconciled into one set. The Claude draft supplies the structure; features named only by Perplexity or Grok are added where they fit. src: C = Claude, P = Perplexity, G = Grok. Levels: area > functional area > function > feature.","scope":"Covers waitlist and enrollment, child records and required documents, check-in and authorized pickup, ratios and staffing, daily reports and messaging, incidents, tuition billing and subsidies, curriculum and center operations, licensing reports, parent and staff apps, and SIS, HR, payroll, ERP and payment integration with privacy and operations, while the SIS and HR remain the records for student and employee parent status, financial posting stays in the ERP or payment gateway, and clinical health records for children stay with the family or pediatric provider.","vendors":["Procare","Brightwheel"],"groups":[{"k":"C","name":"Enrollment","ds":["1","2","3"],"desc":"Manages the waitlist, enrolls children and keeps their records and required documents."},{"k":"I","name":"Attendance and Pickup","ds":["4","5","6"],"desc":"Records who is in the building, releases children only to approved adults and keeps rooms in ratio."},{"k":"W","name":"Family Communication","ds":["7","8"],"desc":"Shares each child's day and documents incidents and health events."},{"k":"H","name":"Billing and Subsidies","ds":["9","10"],"desc":"Charges families for care and applies campus, state and sponsor funding."},{"k":"A","name":"Classroom Operations","ds":["11","12","13"],"desc":"Plans learning, runs meals and the center, and meets licensing."},{"k":"K","name":"Portals and Apps","ds":["14"],"desc":"Gives parents, teachers and directors their own apps."},{"k":"E","name":"Platform","ds":["15","16","17"],"desc":"Connects childcare to campus systems of record and keeps it private, configurable and portable."}],"domains":[{"n":"1","name":"Inquiry, Waitlist and Admission","desc":"Manages demand and offers for limited childcare spaces.","caps":[{"id":"1.1","n":"Manage the waitlist","subs":[{"id":"1.1.1","n":"Online inquiry and waitlist application","d":"Lets families apply online for a center, age group, schedule and start date.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"1.1.2","n":"Campus affiliation verification","d":"Confirms the parent is a current student, faculty or staff member before priority is applied.","cls":"Core","src":["C","P","G"],"herm":"BC139"},{"id":"1.1.3","n":"Priority rules","d":"Ranks the waitlist by affiliation, sibling, application date and other campus priorities.","cls":"Expected","src":["C","P","G"],"herm":"BC117"},{"id":"1.1.4","n":"Priority override history","d":"Records the reason whenever staff place a family out of priority order.","cls":"Expected","src":["P"],"herm":"BC117"},{"id":"1.1.5","n":"Eligibility renewal and exceptions","d":"Flags expired or changed affiliation and records approved eligibility exceptions.","cls":"Expected","src":["P"],"herm":"BC117"},{"id":"1.1.6","n":"Waitlist fees","d":"Collects optional application or waitlist fees online.","cls":"Expected","src":["C"],"herm":"BC188"},{"id":"1.1.7","n":"Waitlist position and updates","d":"Lets families see their status and confirm continued interest.","cls":"Expected","src":["C","P"],"herm":"BC220"},{"id":"1.1.8","n":"Tours and visits scheduling","d":"Books family tours of the center.","cls":"Expected","src":["C"],"herm":"BC117"}]},{"id":"1.2","n":"Offer and enroll","subs":[{"id":"1.2.1","n":"Seat availability by classroom","d":"Shows open spaces by classroom, age group and schedule against capacity.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"1.2.2","n":"Enrollment offers","d":"Sends offers with a response deadline and moves to the next family if declined.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"1.2.3","n":"Online enrollment packet","d":"Collects child, family, schedule and agreement information online with e-signature.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"1.2.4","n":"Schedule types","d":"Enrolls children full-time, part-time, by day of week or by academic term.","cls":"Core","src":["C"],"herm":"BC117"},{"id":"1.2.5","n":"Drop-in and backup care reservations","d":"Reserves short-term care against open capacity and eligibility rules.","cls":"Specialized","src":["P"],"herm":"BC117"},{"id":"1.2.6","n":"Classroom assignment and transitions","d":"Assigns children to classrooms and plans moves as they age up.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"1.2.7","n":"Re-enrollment for next term","d":"Collects intent to return and updated information before a new term or year.","cls":"Expected","src":["C"],"herm":"BC117"},{"id":"1.2.8","n":"Withdrawal processing","d":"Records withdrawal dates and reasons and stops billing.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"1.2.9","n":"Multi-site enrollment","d":"Manages waitlists and enrollment across several campus centers.","cls":"Specialized","src":["C"],"herm":"BC117"}]}]},{"n":"2","name":"Child and Family Records","desc":"Holds the information needed to care for each child.","caps":[{"id":"2.1","n":"Maintain records","subs":[{"id":"2.1.1","n":"Child profiles","d":"Stores each child's details, classroom, schedule, photo and notes.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"2.1.2","n":"Family and guardian records","d":"Links children to parents and guardians with contact details and custody notes.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"2.1.3","n":"Separate household relationships","d":"Links a child to more than one household while keeping each household's access and billing apart.","cls":"Expected","src":["P"],"herm":"BC117"},{"id":"2.1.4","n":"Emergency contacts","d":"Records emergency contacts with priority and relationship.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"2.1.5","n":"Family profile change review","d":"Lets guardians submit profile changes and routes sensitive ones for staff review.","cls":"Expected","src":["P"],"herm":"BC117"},{"id":"2.1.6","n":"Allergy and care alerts","d":"Records allergies, dietary needs and care instructions and shows them to staff.","cls":"Core","src":["C","P"],"herm":"BC180"},{"id":"2.1.7","n":"Custody and court-order restrictions","d":"Records restrictions on who may contact or pick up a child.","cls":"Core","src":["C"],"herm":"BC117"},{"id":"2.1.8","n":"Medication administration authorization","d":"Records parent authorization for medications given at the center and logs each dose.","cls":"Expected","src":["C"],"herm":"BC180"},{"id":"2.1.9","n":"Developmental and support plan notes","d":"Records accommodations or support plans the family shares with the center.","cls":"Specialized","src":["C"],"herm":"BC117"}]}]},{"n":"3","name":"Required Documents and Permissions","desc":"Collects and tracks the documents and permissions licensing and policy require.","caps":[{"id":"3.1","n":"Track documents","subs":[{"id":"3.1.1","n":"Document requirements by age and program","d":"Defines required forms such as immunization records, physicals and consent by age group.","cls":"Core","src":["C","P"],"herm":"BC170"},{"id":"3.1.2","n":"Online document upload and review","d":"Lets families upload documents and records staff acceptance or rejection.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"3.1.3","n":"Expiration tracking and reminders","d":"Tracks expiry dates and reminds families before documents lapse.","cls":"Expected","src":["C","P","G"],"herm":"BC117"},{"id":"3.1.4","n":"Immunization status tracking","d":"Records immunization compliance status from documents parents submit.","cls":"Core","src":["C","P","G"],"herm":"BC180"},{"id":"3.1.5","n":"Missing document reports","d":"Lists children with missing or expired documents for follow-up.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"3.1.6","n":"Policy acknowledgements","d":"Records each family's acceptance of handbook and policy updates.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"3.1.7","n":"Activity and media permissions","d":"Records guardian permission for outings, activities and photo or video sharing.","cls":"Expected","src":["P"],"herm":"BC117"}]}]},{"n":"4","name":"Check-In and Check-Out","desc":"Records arrivals and departures.","caps":[{"id":"4.1","n":"Record attendance","subs":[{"id":"4.1.1","n":"Parent check-in and check-out","d":"Records drop-off and pickup times with the adult who did it.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"4.1.2","n":"Kiosk check-in with PIN","d":"Lets families sign in at a center kiosk with a PIN or code.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"4.1.3","n":"Mobile and QR check-in","d":"Lets families sign in by scanning a center QR code on their phone.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"4.1.4","n":"Health screening at check-in","d":"Asks daily screening questions at drop-off and records answers.","cls":"Expected","src":["C"],"herm":"BC180"},{"id":"4.1.5","n":"Classroom attendance roster","d":"Shows teachers who is present, expected or absent in their room.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"4.1.6","n":"Absence reporting","d":"Lets families report absences ahead of time.","cls":"Expected","src":["C","P","G"],"herm":"BC117"},{"id":"4.1.7","n":"Attendance correction history","d":"Lets authorized staff correct missed entries while keeping the original record.","cls":"Expected","src":["P"],"herm":"BC117"},{"id":"4.1.8","n":"Room transfers during the day","d":"Moves children between rooms and keeps counts accurate.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"4.1.9","n":"Late pickup tracking","d":"Records late pickups and applies configured fees.","cls":"Expected","src":["C"],"herm":"BC117"}]}]},{"n":"5","name":"Authorized Pickup","desc":"Ensures children leave only with approved adults.","caps":[{"id":"5.1","n":"Control pickup","subs":[{"id":"5.1.1","n":"Authorized pickup list","d":"Lets parents name approved pickup adults with photos.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"5.1.2","n":"Pickup identity verification","d":"Shows staff the photo and ID of the authorized adult at pickup.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"5.1.3","n":"Temporary pickup authorization","d":"Lets parents approve a one-time pickup person for a set date.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"5.1.4","n":"Restricted person alerts","d":"Alerts staff when a restricted person is entered at pickup.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"5.1.5","n":"Emergency accountability roster","d":"Produces a live list of children present by room with emergency contacts for evacuations.","cls":"Expected","src":["P"],"herm":"BC180"}]}]},{"n":"6","name":"Ratios and Staffing","desc":"Keeps enough staff with the children at all times.","caps":[{"id":"6.1","n":"Manage ratios","subs":[{"id":"6.1.1","n":"Real-time ratio monitoring","d":"Compares children present with staff in each room against required ratios.","cls":"Core","src":["C","P","G"],"herm":"BC170"},{"id":"6.1.2","n":"Ratio alerts","d":"Alerts directors when a room is out of ratio.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"6.1.3","n":"Complex ratio rules","d":"Applies mixed-age, qualification-based and shared-room ratio rules.","cls":"Specialized","src":["P"],"herm":"BC170"},{"id":"6.1.4","n":"Multi-site ratio dashboard","d":"Shows ratios across several centers at once.","cls":"Specialized","src":["C","P"],"herm":"BC117"},{"id":"6.1.5","n":"Ratio forecasting","d":"Predicts staffing needs from schedules and attendance patterns.","cls":"Emerging","src":["C","P"],"herm":"BC144"}]},{"id":"6.2","n":"Manage classroom staff","subs":[{"id":"6.2.1","n":"Staff clock-in and room assignment","d":"Records staff time and which room each staff member is in.","cls":"Expected","src":["C","P"],"herm":"BC178"},{"id":"6.2.2","n":"Staff scheduling","d":"Builds staff schedules that meet projected ratios without replacing HR records.","cls":"Expected","src":["C","P"],"herm":"BC178"},{"id":"6.2.3","n":"Classroom task handoffs","d":"Assigns routine care tasks and keeps handoff notes between staff.","cls":"Specialized","src":["P"],"herm":"BC117"},{"id":"6.2.4","n":"Staff qualifications tracking","d":"Tracks background checks, CPR, first aid and training hours with expiry.","cls":"Expected","src":["C","P"],"herm":"BC182"}]}]},{"n":"7","name":"Daily Reports and Messaging","desc":"Shares each child's day with families.","caps":[{"id":"7.1","n":"Report the day","subs":[{"id":"7.1.1","n":"Daily activity logs","d":"Records meals, naps, diapering, toileting and activities.","cls":"Core","src":["C","P","G"],"herm":"BC117"},{"id":"7.1.2","n":"Photos and videos","d":"Shares photos and videos only with families who have given permission.","cls":"Expected","src":["C","P"],"herm":"BC220"},{"id":"7.1.3","n":"End-of-day report","d":"Sends families a summary of their child's day.","cls":"Expected","src":["C","P"],"herm":"BC220"},{"id":"7.1.4","n":"AI-assisted message drafting","d":"Drafts messages and daily summaries for staff to review before sending.","cls":"Emerging","src":["P"],"herm":"BC220"}]},{"id":"7.2","n":"Message families","subs":[{"id":"7.2.1","n":"Two-way messaging","d":"Lets families and staff message each other in the app.","cls":"Expected","src":["C","P","G"],"herm":"BC220"},{"id":"7.2.2","n":"Announcements and broadcasts","d":"Sends center, classroom or all-family announcements.","cls":"Expected","src":["C","P"],"herm":"BC220"},{"id":"7.2.3","n":"Emergency notifications","d":"Sends urgent closure or emergency alerts by push, text and email and tracks acknowledgment.","cls":"Core","src":["C","P"],"herm":"BC220"},{"id":"7.2.4","n":"Translation of messages","d":"Translates messages into the family's preferred language.","cls":"Expected","src":["C","P"],"herm":"BC220"},{"id":"7.2.5","n":"Notification preferences","d":"Lets users choose channels while mandatory notices still get through.","cls":"Expected","src":["P"],"herm":"BC220"}]}]},{"n":"8","name":"Incidents and Health Events","desc":"Documents incidents and health events.","caps":[{"id":"8.1","n":"Document incidents","subs":[{"id":"8.1.1","n":"Incident and injury reports","d":"Records incidents with details, witnesses and actions taken.","cls":"Core","src":["C","P","G"],"herm":"BC234"},{"id":"8.1.2","n":"Parent acknowledgement of incidents","d":"Collects a parent's signature on incident reports.","cls":"Expected","src":["C","P","G"],"herm":"BC234"},{"id":"8.1.3","n":"Illness and exclusion tracking","d":"Records illness sent-home events and return-to-care dates.","cls":"Expected","src":["C"],"herm":"BC180"},{"id":"8.1.4","n":"Communicable disease notices","d":"Notifies affected families about exposures without naming children.","cls":"Expected","src":["C"],"herm":"BC180"}]}]},{"n":"9","name":"Tuition and Fees","desc":"Charges families for care.","caps":[{"id":"9.1","n":"Bill families","subs":[{"id":"9.1.1","n":"Tuition rate plans","d":"Sets effective-dated rates by age group, schedule and affiliation.","cls":"Core","src":["C","P","G"],"herm":"BC188"},{"id":"9.1.2","n":"Recurring billing","d":"Creates weekly, monthly or term charges automatically.","cls":"Core","src":["C","P"],"herm":"BC188"},{"id":"9.1.3","n":"One-time fees and credits","d":"Adds registration, late, supply and other fees or credits.","cls":"Core","src":["C"],"herm":"BC188"},{"id":"9.1.4","n":"Sibling and affiliation discounts","d":"Applies discounts and prorates partial periods and schedule changes.","cls":"Expected","src":["C","P"],"herm":"BC188"},{"id":"9.1.5","n":"Billing adjustment approval","d":"Routes credits, waivers and refunds for approval before they post.","cls":"Expected","src":["P"],"herm":"BC188"},{"id":"9.1.6","n":"Family statements","d":"Produces account statements and year-end tax receipts.","cls":"Expected","src":["C","P","G"],"herm":"BC188"},{"id":"9.1.7","n":"Split billing between guardians","d":"Splits charges between separated guardians or payers.","cls":"Expected","src":["C","P"],"herm":"BC188"},{"id":"9.1.8","n":"Attendance-based billing","d":"Bills by hours or days actually attended for drop-in programs.","cls":"Specialized","src":["C","P"],"herm":"BC188"}]},{"id":"9.2","n":"Collect payments","subs":[{"id":"9.2.1","n":"Online payments","d":"Lets families pay by card or ACH in the app or portal.","cls":"Core","src":["C","G"],"herm":"BC188"},{"id":"9.2.2","n":"Autopay","d":"Charges saved payment methods on a schedule.","cls":"Expected","src":["C","P"],"herm":"BC188"},{"id":"9.2.3","n":"Payroll deduction for employees","d":"Lets employee parents pay through payroll deduction.","cls":"Expected","src":["C"],"herm":"BC214"},{"id":"9.2.4","n":"Student account charging","d":"Lets student parents charge care to their student account for posting in the SIS or ERP.","cls":"Expected","src":["C","G"],"herm":"BC246"},{"id":"9.2.5","n":"Dependent care FSA receipts","d":"Produces receipts for dependent care spending accounts.","cls":"Expected","src":["C","P"],"herm":"BC188"},{"id":"9.2.6","n":"Delinquency management","d":"Tracks overdue balances and sends reminders or applies holds.","cls":"Expected","src":["C","P"],"herm":"BC188"}]}]},{"n":"10","name":"Subsidies and Grants","desc":"Applies outside funding to family accounts.","caps":[{"id":"10.1","n":"Manage subsidies","subs":[{"id":"10.1.1","n":"Campus subsidy and sliding scale","d":"Applies institutional subsidies or income-based rates.","cls":"Expected","src":["C","P","G"],"herm":"BC188"},{"id":"10.1.2","n":"Family copay calculation","d":"Calculates what the family owes after subsidies and awards.","cls":"Expected","src":["P"],"herm":"BC188"},{"id":"10.1.3","n":"Student parent grant programs","d":"Tracks federal CCAMPIS or similar grants that reduce student parent costs.","cls":"Specialized","src":["C"],"herm":"BC010"},{"id":"10.1.4","n":"Subsidy eligibility documents","d":"Tracks income and eligibility documents and alerts before authorizations expire.","cls":"Specialized","src":["C","P"],"herm":"BC117"}]},{"id":"10.2","n":"Claim and reconcile","subs":[{"id":"10.2.1","n":"State subsidy billing","d":"Bills state childcare assistance agencies for eligible children with attendance proof.","cls":"Specialized","src":["C","P"],"herm":"BC188"},{"id":"10.2.2","n":"Third-party payer billing","d":"Bills employers, agencies or sponsors for their share of care.","cls":"Expected","src":["C","P"],"herm":"BC188"},{"id":"10.2.3","n":"Multiple funding coordination","d":"Splits eligible charges across several funding sources within their limits.","cls":"Specialized","src":["P"],"herm":"BC188"},{"id":"10.2.4","n":"Sponsor remittance reconciliation","d":"Matches sponsor payments to claims and flags denied or short payments.","cls":"Specialized","src":["P"],"herm":"BC188"}]}]},{"n":"11","name":"Curriculum and Assessment","desc":"Plans learning and observes development.","caps":[{"id":"11.1","n":"Plan and assess","subs":[{"id":"11.1.1","n":"Lesson planning","d":"Builds weekly lesson plans by classroom.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"11.1.2","n":"Learning observations","d":"Records observations with photos tied to learning domains.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"11.1.3","n":"Developmental assessments","d":"Records assessments against frameworks such as state early learning standards.","cls":"Specialized","src":["C","P"],"herm":"BC117"},{"id":"11.1.4","n":"Portfolios and progress reports","d":"Builds child portfolios and family progress reports.","cls":"Specialized","src":["C","P"],"herm":"BC117"},{"id":"11.1.5","n":"Lab school research observations","d":"Supports student teacher and research observation with consent tracking.","cls":"Specialized","src":["C"],"herm":"BC117"},{"id":"11.1.6","n":"AI-assisted observation notes","d":"Drafts observation notes from teacher input for review.","cls":"Emerging","src":["C"],"herm":"BC117"}]}]},{"n":"12","name":"Meals and Center Management","desc":"Runs meals, rooms and center administration.","caps":[{"id":"12.1","n":"Run the center","subs":[{"id":"12.1.1","n":"Meal planning and tracking","d":"Plans menus and records meals served against dietary restrictions.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"12.1.2","n":"Food program meal claims","d":"Produces CACFP meal counts and claims.","cls":"Specialized","src":["C","P"],"herm":"BC170"},{"id":"12.1.3","n":"Room and capacity configuration","d":"Sets rooms, age ranges and licensed capacity.","cls":"Core","src":["C","P"],"herm":"BC117"},{"id":"12.1.4","n":"Center calendar and closures","d":"Publishes holidays, closures and events aligned with the academic calendar.","cls":"Expected","src":["C","P"],"herm":"BC117"},{"id":"12.1.5","n":"Emergency drills log","d":"Records fire and safety drills with dates and results.","cls":"Expected","src":["C"],"herm":"BC180"}]}]},{"n":"13","name":"Licensing and Reporting","desc":"Meets licensing rules and reports on operations.","caps":[{"id":"13.1","n":"Meet licensing","subs":[{"id":"13.1.1","n":"Licensing compliance reports","d":"Produces attendance, ratio, staff and document reports for licensing visits.","cls":"Core","src":["C","P","G"],"herm":"BC170"},{"id":"13.1.2","n":"Inspection and corrective actions","d":"Records inspection findings and tracks corrective actions to completion.","cls":"Expected","src":["P"],"herm":"BC170"},{"id":"13.1.3","n":"State licensing submissions","d":"Generates state licensing forms and submission files.","cls":"Specialized","src":["P"],"herm":"BC170"},{"id":"13.1.4","n":"Accreditation reporting support","d":"Supports NAEYC or similar accreditation evidence.","cls":"Specialized","src":["C"],"herm":"BC170"}]},{"id":"13.2","n":"Report on operations","subs":[{"id":"13.2.1","n":"Center operations dashboard","d":"Summarizes enrollment, waitlist, attendance, utilization and open issues.","cls":"Expected","src":["P"],"herm":"BC211"},{"id":"13.2.2","n":"Enrollment and utilization reports","d":"Reports capacity, enrollment and waitlist by classroom and affiliation.","cls":"Expected","src":["C","P"],"herm":"BC211"},{"id":"13.2.3","n":"Financial reports","d":"Reports billing, payments, aging and subsidy revenue.","cls":"Expected","src":["C","P"],"herm":"BC211"},{"id":"13.2.4","n":"Ad hoc report builder","d":"Lets staff build and save custom reports.","cls":"Expected","src":["C"],"herm":"BC211"},{"id":"13.2.5","n":"Grant outcome reporting","d":"Reports student parent persistence and service data for grant reports.","cls":"Specialized","src":["C"],"herm":"BC211"}]}]},{"n":"14","name":"Parent and Staff Apps","desc":"Provides role-based apps.","caps":[{"id":"14.1","n":"Self-service","subs":[{"id":"14.1.1","n":"Parent mobile app","d":"Gives families check-in, reports, messages, documents and billing in one app.","cls":"Core","src":["C","P","G"],"herm":"BC217"},{"id":"14.1.2","n":"Staff classroom app","d":"Gives teachers attendance, logs, ratios and messaging on a tablet.","cls":"Core","src":["C","P","G"],"herm":"BC217"},{"id":"14.1.3","n":"Director admin console","d":"Gives directors enrollment, billing, staffing and reporting tools.","cls":"Core","src":["C","G"],"herm":"BC217"},{"id":"14.1.4","n":"Single sign-on for campus users","d":"Signs staff and campus parents in with campus credentials.","cls":"Platform","src":["C","P","G"],"herm":"BC139"},{"id":"14.1.5","n":"Accessible design","d":"Meets WCAG 2.1 AA for parent, staff, kiosk and admin interfaces.","cls":"Platform","src":["C","P"],"herm":"BC217"}]}]},{"n":"15","name":"Campus System Integration","desc":"Exchanges data with the SIS, HR, ERP and payment systems.","caps":[{"id":"15.1","n":"Identity and affiliation","subs":[{"id":"15.1.1","n":"SIS student parent verification","d":"Confirms student parent identity and enrollment with the SIS as the system of record.","cls":"Platform","src":["C","P","G"],"herm":"BC143"},{"id":"15.1.2","n":"HR employee parent verification","d":"Confirms employee parent status with HR as the system of record.","cls":"Platform","src":["C","P","G"],"herm":"BC143"},{"id":"15.1.3","n":"Identity matching","d":"Matches campus identities to guardians and routes ambiguous matches for review.","cls":"Platform","src":["P"],"herm":"BC139"},{"id":"15.1.4","n":"Affiliation change handling","d":"Routes status changes for eligibility review without ending care automatically.","cls":"Platform","src":["P"],"herm":"BC143"}]},{"id":"15.2","n":"Financial exchange","subs":[{"id":"15.2.1","n":"Payroll deduction interface","d":"Sends childcare deductions to payroll and receives confirmation.","cls":"Platform","src":["C"],"herm":"BC214"},{"id":"15.2.2","n":"Student account charge interface","d":"Sends charges to the student account for posting in the SIS or ERP.","cls":"Platform","src":["C","G"],"herm":"BC246"},{"id":"15.2.3","n":"ERP financial posting","d":"Sends revenue, subsidies and refunds to the ERP general ledger.","cls":"Platform","src":["C","P","G"],"herm":"BC249"},{"id":"15.2.4","n":"Payment gateway integration","d":"Processes card and ACH payments through a PCI-validated gateway.","cls":"Platform","src":["C","P","G"],"herm":"BC188"},{"id":"15.2.5","n":"Payment and refund status import","d":"Imports payment, refund and reversal status from the ERP or gateway.","cls":"Platform","src":["P"],"herm":"BC188"},{"id":"15.2.6","n":"Financial interface reconciliation","d":"Reconciles exported charges with imported status and flags rejects.","cls":"Platform","src":["P"],"herm":"BC249"}]},{"id":"15.3","n":"Interfaces","subs":[{"id":"15.3.1","n":"State licensing and subsidy portals","d":"Exchanges attendance and enrollment with state systems where supported.","cls":"Platform","src":["C"],"herm":"BC170"},{"id":"15.3.2","n":"Open API and data exports","d":"Provides documented APIs and scheduled exports.","cls":"Platform","src":["C","P"],"herm":"BC203"},{"id":"15.3.3","n":"Interface monitoring and recovery","d":"Logs exchanges, alerts on failures and replays them safely.","cls":"Platform","src":["P"],"herm":"BC204"}]}]},{"n":"16","name":"Privacy and Security","desc":"Protects children's and families' information.","caps":[{"id":"16.1","n":"Control access","subs":[{"id":"16.1.1","n":"Role-based permissions","d":"Limits access by staff role, center, classroom and guardian relationship.","cls":"Platform","src":["C","P","G"],"herm":"BC139"},{"id":"16.1.2","n":"Multi-factor authentication","d":"Requires MFA for staff and administrator sign-in.","cls":"Platform","src":["C","P"],"herm":"BC139"},{"id":"16.1.3","n":"Audit trail","d":"Logs changes to records, pickups, attendance and billing by user.","cls":"Platform","src":["C","P","G"],"herm":"BC138"},{"id":"16.1.4","n":"Encryption and security attestations","d":"Encrypts data in transit and at rest and provides SOC 2 Type II and a HECVAT.","cls":"Platform","src":["C","P"],"herm":"BC138"}]},{"id":"16.2","n":"Protect child data","subs":[{"id":"16.2.1","n":"Child data privacy controls","d":"Limits use and sharing of child data and never sells it, meeting COPPA and state laws.","cls":"Platform","src":["C","P","G"],"herm":"BC136"},{"id":"16.2.2","n":"Photo consent controls","d":"Shares photos only with consenting families and hides other children.","cls":"Platform","src":["C","P"],"herm":"BC136"},{"id":"16.2.3","n":"Health information minimization","d":"Keeps only care-relevant health details and leaves clinical records with the family or pediatrician.","cls":"Platform","src":["C","P"],"herm":"BC136"},{"id":"16.2.4","n":"Privacy request handling","d":"Handles access and correction requests without exposing other families.","cls":"Platform","src":["P"],"herm":"BC136"},{"id":"16.2.5","n":"Data-use and AI controls","d":"Lets the institution control subprocessors, secondary use and AI processing.","cls":"Platform","src":["P"],"herm":"BC136"}]}]},{"n":"17","name":"Configuration, Operations and Data Exit","desc":"Lets the campus configure, run and leave the system.","caps":[{"id":"17.1","n":"Configure and operate","subs":[{"id":"17.1.1","n":"Forms and workflow configuration","d":"Lets administrators build forms, document rules and workflows without vendor work or a local fork.","cls":"Platform","src":["C","P","G"],"herm":"BC204"},{"id":"17.1.2","n":"Effective-dated policy changes","d":"Versions rules and schedules so past records keep their original meaning.","cls":"Platform","src":["P"],"herm":"BC204"},{"id":"17.1.3","n":"Configuration testing environment","d":"Tests configuration and interface changes outside production.","cls":"Platform","src":["P"],"herm":"BC203"},{"id":"17.1.4","n":"Device and kiosk management","d":"Manages center tablets and kiosks centrally.","cls":"Platform","src":["C"],"herm":"BC204"},{"id":"17.1.5","n":"Offline classroom mode","d":"Keeps attendance and logs working during network loss and reconciles afterward.","cls":"Platform","src":["C","P"],"herm":"BC161"},{"id":"17.1.6","n":"Availability and disaster recovery","d":"Commits to uptime, backups and tested recovery objectives.","cls":"Platform","src":["C","P"],"herm":"BC161"}]},{"id":"17.2","n":"Retain and exit","subs":[{"id":"17.2.1","n":"Records retention","d":"Keeps attendance and licensing records for required periods, with legal holds, and purges after.","cls":"Platform","src":["C","P"],"herm":"BC145"},{"id":"17.2.2","n":"Full data export on exit","d":"Exports children, families, attendance, billing, documents and photos in open formats at contract end.","cls":"Platform","src":["C","P","G"],"herm":"BC143"},{"id":"17.2.3","n":"Migration validation","d":"Reconciles record counts when childcare records are converted.","cls":"Platform","src":["P"],"herm":"BC143"},{"id":"17.2.4","n":"Termination and deletion evidence","d":"Documents final data transfer and deletion at contract end.","cls":"Platform","src":["P"],"herm":"BC143"}]}]}]}