{
 "source": "Case management, student conduct and Title IX functions and features most commonly offered by Maxient, Symplicity Advocate and NAVEX EthicsPoint, as identified by Perplexity and Grok and reconciled into one set. src: P = Perplexity, G = Grok. Levels: area > functional area > function > feature.",
 "scope": "Covers incident reporting, intake, investigation, adjudication, supportive measures and Clery-related compliance for student conduct and Title IX. The SIS stays the system of record for student identity and enrollment, HR for employee cases, advising and residence-life systems for their own notes and logs, and clinical systems for medical and counseling records; those enter only as feeds or referrals.",
 "vendors": [
  "Maxient",
  "Symplicity Advocate",
  "NAVEX EthicsPoint"
 ],
 "groups": [
  {
   "k": "I",
   "name": "Reporting and intake",
   "ds": [
    "1",
    "2"
   ],
   "desc": "Receiving reports, communicating with reporters and deciding how each report is handled."
  },
  {
   "k": "D",
   "name": "Case documentation and investigation",
   "ds": [
    "3",
    "4"
   ],
   "desc": "Recording parties, allegations and evidence, and running the investigation and any interim restrictions."
  },
  {
   "k": "R",
   "name": "Resolution and support",
   "ds": [
    "5",
    "6"
   ],
   "desc": "Hearings, informal resolution, findings, sanctions and appeals, and the supportive measures offered alongside them."
  },
  {
   "k": "J",
   "name": "Jurisdiction and compliance",
   "ds": [
    "7",
    "8"
   ],
   "desc": "Deciding which policy and process apply, documenting procedural compliance and meeting Clery obligations."
  },
  {
   "k": "W",
   "name": "Office workflow and oversight",
   "ds": [
    "9",
    "10"
   ],
   "desc": "Day-to-day case work, correspondence and the reporting that shows how the office is performing."
  },
  {
   "k": "E",
   "name": "Platform and institutional interoperability",
   "ds": [
    "11",
    "12",
    "13"
   ],
   "desc": "Exchange with the SIS, HR and referring offices, plus security, records governance, configuration and exit."
  }
 ],
 "domains": [
  {
   "n": "1",
   "name": "Report capture and reporter communication",
   "desc": "Collects incident information and maintain communication with reporters.",
   "caps": [
    {
     "id": "1.1",
     "n": "Report submission",
     "subs": [
      {
       "id": "1.1.1",
       "n": "Public incident reporting",
       "d": "Accepts incident reports through a web form without requiring a campus account.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "1.1.2",
       "n": "Structured incident details",
       "d": "Captures incident narrative, dates, locations, involved parties, and report category.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "1.1.3",
       "n": "Staff-entered reports",
       "d": "Allows authorized staff to enter reports received by telephone, email, in person, or referral.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "1.1.4",
       "n": "Reporter attachment upload",
       "d": "Accepts supporting files with an incident report and preserve their association with the submission.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "1.1.5",
       "n": "Anonymous reporting",
       "d": "Accepts reports without requiring the reporter to disclose an identity.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC166"
      },
      {
       "id": "1.1.6",
       "n": "Accessible mobile reporting",
       "d": "Provides reporting forms usable with mobile devices, keyboards, and assistive technologies.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "1.1.7",
       "n": "Multilingual report submission",
       "d": "Offers reporting instructions and submission fields in institution-selected languages.",
       "cls": "Specialized",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "1.1.8",
       "n": "Managed telephone hotline",
       "d": "Receives reports through a staffed hotline that transfers structured submissions into intake.",
       "cls": "Specialized",
       "src": [
        "P"
       ],
       "herm": "BC166"
      }
     ]
    },
    {
     "id": "1.2",
     "n": "Reporter follow-up",
     "subs": [
      {
       "id": "1.2.1",
       "n": "Submission acknowledgment",
       "d": "Provides confirmation and a reference identifier after a report is submitted.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      },
      {
       "id": "1.2.2",
       "n": "Anonymous follow-up mailbox",
       "d": "Enables two-way communication with an anonymous reporter using protected access credentials.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      },
      {
       "id": "1.2.3",
       "n": "Supplemental report information",
       "d": "Allows reporters to provide additional information associated with their original report.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      },
      {
       "id": "1.2.4",
       "n": "Reporter-visible status",
       "d": "Exposes selected report-status information without revealing restricted case details.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      }
     ]
    }
   ]
  },
  {
   "n": "2",
   "name": "Intake assessment and routing",
   "desc": "Reviews incoming reports, establish case records, and route work to responsible offices.",
   "caps": [
    {
     "id": "2.1",
     "n": "Intake disposition",
     "subs": [
      {
       "id": "2.1.1",
       "n": "Intake review queue",
       "d": "Presents unreviewed reports with ownership and review status.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.1.2",
       "n": "Case creation and identification",
       "d": "Creates a uniquely identified case while preserving its originating report.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.1.3",
       "n": "Intake disposition record",
       "d": "Records whether a report proceeds, is referred, is consolidated, or closes without further action.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.1.4",
       "n": "Duplicate report reconciliation",
       "d": "Links or consolidate reports about the same incident while retaining original submissions.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.1.5",
       "n": "Urgency and safety screening",
       "d": "Documents initial safety concerns and flag reports requiring prompt staff review.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC180"
      }
     ]
    },
    {
     "id": "2.2",
     "n": "Case assignment and referral",
     "subs": [
      {
       "id": "2.2.1",
       "n": "Responsible office and owner assignment",
       "d": "Assigns a case to a responsible office and accountable staff member.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.2.2",
       "n": "Rule-based intake routing",
       "d": "Routes reports using incident category, location, party attributes, or other selected fields.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.2.3",
       "n": "Restricted cross-office referral",
       "d": "Sends selected report information to another office and record referral acceptance or disposition.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "2.2.4",
       "n": "Conflict-aware assignment",
       "d": "Identifies implicated or conflicted staff and exclude them from assignment and case access.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      }
     ]
    }
   ]
  },
  {
   "n": "3",
   "name": "Case parties and records",
   "desc": "Maintains the people, allegations, documents, and relationships associated with a case.",
   "caps": [
    {
     "id": "3.1",
     "n": "Party and allegation management",
     "subs": [
      {
       "id": "3.1.1",
       "n": "Case party roster",
       "d": "Records complainants, respondents, reporters, witnesses, advisors, and their case-specific roles.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "3.1.2",
       "n": "Non-campus party records",
       "d": "Represents parties who do not have a student or employee identifier.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "3.1.3",
       "n": "Allegation and policy records",
       "d": "Associates alleged conduct and applicable policy provisions with the relevant respondents.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "3.1.4",
       "n": "Case relationship links",
       "d": "Links related cases, incidents, and parties without automatically combining access permissions.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "3.1.5",
       "n": "Authorized prior-case view",
       "d": "Displays a party's relevant case history subject to access and permissible-use restrictions.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "3.1.6",
       "n": "Advisor participation record",
       "d": "Tracks advisor designation, communication authorization, and participation in case activities.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      }
     ]
    },
    {
     "id": "3.2",
     "n": "Evidence and case documentation",
     "subs": [
      {
       "id": "3.2.1",
       "n": "Case notes and activity entries",
       "d": "Records dated notes and actions with their author and case association.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "3.2.2",
       "n": "Case document repository",
       "d": "Stores case documents and evidence files with descriptive metadata.",
       "cls": "Core",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC146"
      },
      {
       "id": "3.2.3",
       "n": "Evidence provenance",
       "d": "Records evidence source, receipt date, collector, and subsequent handling events.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC146"
      },
      {
       "id": "3.2.4",
       "n": "Document version history",
       "d": "Preserves prior document versions and identify the current approved version.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC146"
      },
      {
       "id": "3.2.5",
       "n": "Redacted disclosure copies",
       "d": "Creates disclosure copies with selected information redacted while retaining restricted originals.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC145"
      },
      {
       "id": "3.2.6",
       "n": "Controlled evidence review",
       "d": "Provides time-bounded access to selected evidence and record recipient review activity.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC146"
      },
      {
       "id": "3.2.7",
       "n": "Evidence integrity verification",
       "d": "Uses file integrity checks and handling records to detect changes to preserved evidence.",
       "cls": "Specialized",
       "src": [
        "P"
       ],
       "herm": "BC146"
      }
     ]
    }
   ]
  },
  {
   "n": "4",
   "name": "Investigation and interim actions",
   "desc": "Coordinates fact-finding and document temporary actions taken while a matter is pending.",
   "caps": [
    {
     "id": "4.1",
     "n": "Investigation execution",
     "subs": [
      {
       "id": "4.1.1",
       "n": "Investigation plan",
       "d": "Defines investigative issues, assigned investigators, planned activities, and milestones.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC167"
      },
      {
       "id": "4.1.2",
       "n": "Interview documentation",
       "d": "Records interview participants, dates, statements, and associated evidence.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC167"
      },
      {
       "id": "4.1.3",
       "n": "Evidence request tracking",
       "d": "Tracks requests for evidence, responsible parties, due dates, and receipt status.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC167"
      },
      {
       "id": "4.1.4",
       "n": "Incident chronology",
       "d": "Arranges reported events and investigative activity on a dated case timeline.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC167"
      },
      {
       "id": "4.1.5",
       "n": "Investigation report assembly",
       "d": "Compiles allegations, investigative steps, evidence references, and factual summaries into a report.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC167"
      },
      {
       "id": "4.1.6",
       "n": "Party response tracking",
       "d": "Records party responses to disclosed evidence or reports and associate them with reviewed materials.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC167"
      },
      {
       "id": "4.1.7",
       "n": "AI-assisted evidence summarization",
       "d": "Drafts source-linked evidence summaries for human review without determining credibility or responsibility.",
       "cls": "Emerging",
       "src": [
        "P"
       ],
       "herm": "BC167"
      }
     ]
    },
    {
     "id": "4.2",
     "n": "Interim restriction management",
     "subs": [
      {
       "id": "4.2.1",
       "n": "Interim action record",
       "d": "Records temporary restrictions, their rationale, approving authority, and effective dates.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "4.2.2",
       "n": "Emergency removal assessment",
       "d": "Documents the safety assessment and institutional decision supporting an emergency removal.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC180"
      },
      {
       "id": "4.2.3",
       "n": "Interim action review",
       "d": "Tracks challenges, periodic reviews, modifications, and expiration of interim restrictions.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "4.2.4",
       "n": "Restriction implementation confirmation",
       "d": "Tracks whether responsible offices implemented approved access, housing, or participation restrictions.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      }
     ]
    }
   ]
  },
  {
   "n": "5",
   "name": "Adjudication, sanctions, and appeals",
   "desc": "Documents resolution processes and monitor resulting decisions and obligations.",
   "caps": [
    {
     "id": "5.1",
     "n": "Resolution proceeding management",
     "subs": [
      {
       "id": "5.1.1",
       "n": "Resolution pathway selection",
       "d": "Records the selected administrative, hearing, or permitted informal resolution pathway.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.1.2",
       "n": "Hearing scheduling and roster",
       "d": "Schedules proceedings and identify decision-makers, parties, advisors, and witnesses.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.1.3",
       "n": "Hearing packet preparation",
       "d": "Assembles approved notices, allegations, evidence, and procedural materials for a proceeding.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.1.4",
       "n": "Hearing participation and record",
       "d": "Records attendance, procedural events, submitted materials, and references to hearing recordings.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.1.5",
       "n": "Informal resolution agreement",
       "d": "Records eligibility review, participant consent, agreed terms, and completion of informal resolution.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC251"
      },
      {
       "id": "5.1.6",
       "n": "Restorative conference coordination",
       "d": "Tracks facilitators, participants, conference activities, and restorative agreements.",
       "cls": "Specialized",
       "src": [
        "P"
       ],
       "herm": "BC251"
      }
     ]
    },
    {
     "id": "5.2",
     "n": "Decision and sanction management",
     "subs": [
      {
       "id": "5.2.1",
       "n": "Findings and outcome record",
       "d": "Records findings for each allegation, decision rationale, decision-maker, and final disposition.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.2.2",
       "n": "Sanction and remedy assignment",
       "d": "Records assigned sanctions or remedies, responsible parties, and completion requirements.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.2.3",
       "n": "Sanction completion monitoring",
       "d": "Tracks due dates, completion evidence, extensions, and unmet sanction requirements.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.2.4",
       "n": "Outcome notification record",
       "d": "Records the approved outcome information communicated to each authorized recipient.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.2.5",
       "n": "Case closure and reopening",
       "d": "Records closure conditions and preserve the reason and authorization for reopening a case.",
       "cls": "Core",
       "src": [
        "P"
       ],
       "herm": "BC049"
      }
     ]
    },
    {
     "id": "5.3",
     "n": "Appeal management",
     "subs": [
      {
       "id": "5.3.1",
       "n": "Appeal submission",
       "d": "Captures appeal grounds, supporting materials, submitter, and submission date.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.3.2",
       "n": "Appeal review workflow",
       "d": "Tracks eligibility review, reviewer assignment, responses, and appeal deadlines.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "5.3.3",
       "n": "Appeal decision linkage",
       "d": "Records the appeal decision and its effect on original findings, sanctions, or further proceedings.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      }
     ]
    }
   ]
  },
  {
   "n": "6",
   "name": "Supportive measures and service coordination",
   "desc": "Coordinates non-disciplinary assistance without importing clinical records or replacing service systems.",
   "caps": [
    {
     "id": "6.1",
     "n": "Supportive measure management",
     "subs": [
      {
       "id": "6.1.1",
       "n": "Support offer and preference record",
       "d": "Records offered support, party preferences, acceptance, and declined measures independently of a formal complaint.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC052"
      },
      {
       "id": "6.1.2",
       "n": "Supportive measure plan",
       "d": "Records academic, housing, workplace, transportation, or safety measures with owners and effective dates.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC052"
      },
      {
       "id": "6.1.3",
       "n": "Contact restriction coordination",
       "d": "Documents non-disciplinary contact restrictions, affected parties, notices, and review dates.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC052"
      },
      {
       "id": "6.1.4",
       "n": "Support implementation tracking",
       "d": "Tracks implementation, follow-up, modification, and termination of supportive measures.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC052"
      },
      {
       "id": "6.1.5",
       "n": "Supportive measure review requests",
       "d": "Records requests to review a supportive measure and the resulting institutional decision.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC052"
      }
     ]
    },
    {
     "id": "6.2",
     "n": "Referral and coordinated support",
     "subs": [
      {
       "id": "6.2.1",
       "n": "Service referral tracking",
       "d": "Tracks referrals to campus or external services using only necessary referral and status information.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC052"
      },
      {
       "id": "6.2.2",
       "n": "Minimum-necessary support handoff",
       "d": "Shares implementation instructions with service providers without disclosing unnecessary allegations or evidence.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC052"
      },
      {
       "id": "6.2.3",
       "n": "Behavioral intervention team coordination",
       "d": "Supports restricted team reviews, structured concern assessments, and coordinated intervention follow-up.",
       "cls": "Specialized",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC180"
      },
      {
       "id": "6.2.4",
       "n": "Accommodation implementation detail",
       "d": "Tracks authorized accommodation logistics and approvals without storing diagnoses, treatment notes, or clinical records.",
       "cls": "Specialized",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC224"
      }
     ]
    }
   ]
  },
  {
   "n": "7",
   "name": "Title IX and conduct jurisdiction",
   "desc": "Determines applicable institutional processes and preserve the basis for jurisdictional decisions.",
   "caps": [
    {
     "id": "7.1",
     "n": "Jurisdiction assessment",
     "subs": [
      {
       "id": "7.1.1",
       "n": "Jurisdiction screening record",
       "d": "Records party status, alleged conduct, location, program connection, and other facts used to assess jurisdiction.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC170"
      },
      {
       "id": "7.1.2",
       "n": "Applicable process determination",
       "d": "Documents whether Title IX, student conduct, another institutional process, or referral governs a matter.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "7.1.3",
       "n": "Complaint initiation record",
       "d": "Records complaint submission or authorized initiation and associate it with the underlying report.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "7.1.4",
       "n": "Dismissal and transfer rationale",
       "d": "Records dismissal grounds, notices, and continuation or transfer under another applicable process.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "7.1.5",
       "n": "Concurrent process relationships",
       "d": "Tracks parallel conduct, Title IX, HR, or law-enforcement matters without assuming shared authority or unrestricted access.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      }
     ]
    },
    {
     "id": "7.2",
     "n": "Procedural compliance documentation",
     "subs": [
      {
       "id": "7.2.1",
       "n": "Case-specific policy version",
       "d": "Associates the policy and procedure versions applicable to a case with its processing record.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC164"
      },
      {
       "id": "7.2.2",
       "n": "Required notice checklist",
       "d": "Tracks required notices, recipients, delivery dates, and completion against the selected process.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "7.2.3",
       "n": "Procedural exception record",
       "d": "Documents deadline extensions, process deviations, rationale, approvals, and associated notifications.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "7.2.4",
       "n": "Decision-maker qualification checks",
       "d": "Records required training and conflict checks for assigned investigators and decision-makers.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      }
     ]
    }
   ]
  },
  {
   "n": "8",
   "name": "Clery-related compliance",
   "desc": "Classifies potentially reportable incidents and support review, reconciliation, and reporting.",
   "caps": [
    {
     "id": "8.1",
     "n": "Clery incident assessment",
     "subs": [
      {
       "id": "8.1.1",
       "n": "Campus security authority report capture",
       "d": "Identifies campus security authority submissions and preserve report source and receipt date.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC129"
      },
      {
       "id": "8.1.2",
       "n": "Clery offense classification",
       "d": "Records reviewed Clery offense categories separately from institutional policy allegations and findings.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC170"
      },
      {
       "id": "8.1.3",
       "n": "Clery geography assessment",
       "d": "Associates incident locations with reviewed Clery geography categories and supporting rationale.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC170"
      },
      {
       "id": "8.1.4",
       "n": "Clery counting attributes",
       "d": "Records reporting year, hate-crime bias categories, applicable arrest or disciplinary-referral categories, and count adjustments.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "8.1.5",
       "n": "Clery duplicate reconciliation",
       "d": "Reconciles overlapping reports from conduct, Title IX, police, and other sources before statistical counting.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      },
      {
       "id": "8.1.6",
       "n": "Clery review approval",
       "d": "Tracks reviewer approval and rationale for inclusion, exclusion, classification changes, or count adjustments.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC170"
      }
     ]
    },
    {
     "id": "8.2",
     "n": "Clery reporting and safety coordination",
     "subs": [
      {
       "id": "8.2.1",
       "n": "Clery statistical extracts",
       "d": "Produces reviewed counts and supporting extracts for institutional Clery statistics and annual reporting.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC170"
      },
      {
       "id": "8.2.2",
       "n": "Warning and notification assessment referral",
       "d": "Routes potentially relevant incidents to authorized officials and record warning or notification assessment decisions.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC129"
      },
      {
       "id": "8.2.3",
       "n": "Daily crime log handoff",
       "d": "Provides approved incident fields to the office maintaining the daily crime log without replacing its authoritative record.",
       "cls": "Specialized",
       "src": [
        "P"
       ],
       "herm": "BC129"
      }
     ]
    }
   ]
  },
  {
   "n": "9",
   "name": "Workflow and collaboration",
   "desc": "Coordinates case stages, staff responsibilities, deadlines, and communications.",
   "caps": [
    {
     "id": "9.1",
     "n": "Case work coordination",
     "subs": [
      {
       "id": "9.1.1",
       "n": "Case stage tracking",
       "d": "Tracks a case's current processing stage and the dates of stage transitions.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "9.1.2",
       "n": "Task assignment and checklists",
       "d": "Assigns case tasks with owners, due dates, dependencies, and completion status.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      },
      {
       "id": "9.1.3",
       "n": "Deadline reminders and escalation",
       "d": "Notifies responsible staff of upcoming or overdue work and escalate according to office rules.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "9.1.4",
       "n": "Staff review and approval",
       "d": "Routes selected decisions, documents, or actions for recorded supervisory or specialist approval.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC049"
      },
      {
       "id": "9.1.5",
       "n": "Workload and coverage view",
       "d": "Displays assigned work, aging cases, and temporary coverage responsibilities.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC049"
      }
     ]
    },
    {
     "id": "9.2",
     "n": "Case communication",
     "subs": [
      {
       "id": "9.2.1",
       "n": "Case correspondence generation",
       "d": "Generates case letters and messages using approved templates and case-specific fields.",
       "cls": "Expected",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC220"
      },
      {
       "id": "9.2.2",
       "n": "Communication history",
       "d": "Preserves incoming and outgoing case correspondence with recipients and timestamps.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      },
      {
       "id": "9.2.3",
       "n": "Secure party communications",
       "d": "Delivers restricted messages and documents through authenticated or otherwise protected access.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      },
      {
       "id": "9.2.4",
       "n": "Delivery and acknowledgment tracking",
       "d": "Records message delivery results and recipient acknowledgments when available.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC220"
      }
     ]
    }
   ]
  },
  {
   "n": "10",
   "name": "Operational reporting and analysis",
   "desc": "Measures case activity, office performance, and institutional patterns within authorized access.",
   "caps": [
    {
     "id": "10.1",
     "n": "Case reporting",
     "subs": [
      {
       "id": "10.1.1",
       "n": "Authorized case search",
       "d": "Searches and filter accessible cases by parties, incident attributes, status, dates, and assigned staff.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC211"
      },
      {
       "id": "10.1.2",
       "n": "Custom operational reports",
       "d": "Builds repeatable reports using selected case fields, filters, and grouping criteria.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC211"
      },
      {
       "id": "10.1.3",
       "n": "Case aging and processing metrics",
       "d": "Measures time in stages, total processing time, overdue activities, and completion rates.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC211"
      },
      {
       "id": "10.1.4",
       "n": "Outcome and sanction analysis",
       "d": "Summarizes findings, resolution pathways, sanctions, appeals, and completion outcomes.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC211"
      }
     ]
    },
    {
     "id": "10.2",
     "n": "Institutional pattern analysis",
     "subs": [
      {
       "id": "10.2.1",
       "n": "Incident trend dashboards",
       "d": "Displays incident patterns by category, time, location, or organizational unit.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC211"
      },
      {
       "id": "10.2.2",
       "n": "Privacy-protected aggregate reporting",
       "d": "Suppresses or aggregate identifying information and small groups in institutional reports.",
       "cls": "Expected",
       "src": [
        "P"
       ],
       "herm": "BC211"
      },
      {
       "id": "10.2.3",
       "n": "Equity and consistency review",
       "d": "Compares process and outcome patterns across authorized demographic groupings with privacy safeguards.",
       "cls": "Specialized",
       "src": [
        "P"
       ],
       "herm": "BC165"
      },
      {
       "id": "10.2.4",
       "n": "AI-assisted pattern discovery",
       "d": "Suggests source-linked incident patterns for staff validation without automatically profiling parties or deciding cases.",
       "cls": "Emerging",
       "src": [
        "P"
       ],
       "herm": "BC144"
      }
     ]
    }
   ]
  },
  {
   "n": "11",
   "name": "Authoritative-system integration",
   "desc": "Exchanges necessary data while preserving institutional systems of record and access boundaries.",
   "caps": [
    {
     "id": "11.1",
     "n": "Identity and enrollment exchange",
     "subs": [
      {
       "id": "11.1.1",
       "n": "SIS identity and enrollment feed",
       "d": "Imports authoritative student identifiers, contact information, enrollment status, and approved contextual attributes.",
       "cls": "Platform",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.1.2",
       "n": "Party identity reconciliation",
       "d": "Matches imported identities to case parties and queue ambiguous or duplicate matches for review.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.1.3",
       "n": "Source authority and snapshot control",
       "d": "Distinguishes current source-system attributes from historical case snapshots and prevent unauthorized source overwrites.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.1.4",
       "n": "SIS action request exchange",
       "d": "Sends approved hold or other administrative action requests to the SIS and receive implementation status.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      }
     ]
    },
    {
     "id": "11.2",
     "n": "Referral and external case exchange",
     "subs": [
      {
       "id": "11.2.1",
       "n": "HR identity and employee-case handoff",
       "d": "Receives approved employee identity attributes and exchange referrals or limited status while HR retains employee-case authority.",
       "cls": "Platform",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC183"
      },
      {
       "id": "11.2.2",
       "n": "Advising and residence-life referral feeds",
       "d": "Receives selected incident or referral data without importing complete advising notes or residence-life logs.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.2.3",
       "n": "Clinical referral boundary",
       "d": "Exchanges authorized referral or service-status metadata without transferring medical or counseling records.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC118"
      },
      {
       "id": "11.2.4",
       "n": "API and batch data exchange",
       "d": "Provides documented interfaces for approved case-data imports, exports, and event notifications.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.2.5",
       "n": "Integration monitoring and reconciliation",
       "d": "Records exchange results, flag failures, support retries, and reconcile rejected or incomplete records.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.2.6",
       "n": "Institutional analytics feed",
       "d": "Exports approved case datasets to institutional analytics tools with field-level restrictions and documented definitions.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "11.2.7",
       "n": "Campus police and public safety referral",
       "d": "Opens or links a case from a campus police or public safety incident report.",
       "cls": "Expected",
       "src": [
        "G"
       ],
       "herm": "BC129"
      }
     ]
    }
   ]
  },
  {
   "n": "12",
   "name": "Security, privacy, and audit",
   "desc": "Protects restricted information and preserve accountability for access, disclosures, and changes.",
   "caps": [
    {
     "id": "12.1",
     "n": "Access and disclosure control",
     "subs": [
      {
       "id": "12.1.1",
       "n": "Single sign-on and multifactor authentication",
       "d": "Authenticates staff through institutional identity services and enforce required multifactor authentication.",
       "cls": "Platform",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC139"
      },
      {
       "id": "12.1.2",
       "n": "Granular authorization",
       "d": "Restricts access by office, role, case, party relationship, document, and sensitive field.",
       "cls": "Platform",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC138"
      },
      {
       "id": "12.1.3",
       "n": "User lifecycle management",
       "d": "Provision,s modify, review, and revoke user access as institutional responsibilities change.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC139"
      },
      {
       "id": "12.1.4",
       "n": "Encryption and protected transfer",
       "d": "Encrypts stored case data and protect data transfers using supported security controls.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC138"
      },
      {
       "id": "12.1.5",
       "n": "Disclosure authorization record",
       "d": "Records consent or other institutional authorization, disclosure scope, recipients, and expiration where applicable.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC136"
      },
      {
       "id": "12.1.6",
       "n": "Controlled vendor support access",
       "d": "Restrict,s authorize, time-limit, and log vendor personnel access to institutional case data.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC138"
      }
     ]
    },
    {
     "id": "12.2",
     "n": "Audit and records governance",
     "subs": [
      {
       "id": "12.2.1",
       "n": "Comprehensive audit trail",
       "d": "Logs case access, edits, disclosures, exports, permission changes, and administrative actions.",
       "cls": "Platform",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC138"
      },
      {
       "id": "12.2.2",
       "n": "Tamper-resistant audit export",
       "d": "Protects audit history from ordinary modification and export it for institutional review.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC163"
      },
      {
       "id": "12.2.3",
       "n": "Retention and defensible disposal",
       "d": "Applies approved retention schedules and document authorized disposal of eligible records.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC145"
      },
      {
       "id": "12.2.4",
       "n": "Legal hold",
       "d": "Suspends disposal of designated records and track hold scope, authority, and release.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC252"
      },
      {
       "id": "12.2.5",
       "n": "Records request production",
       "d": "Assembles authorized case records for review and disclosure while preserving exclusions and redactions.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC145"
      }
     ]
    }
   ]
  },
  {
   "n": "13",
   "name": "Configuration, operations, and exit",
   "desc": "Maintains configurable institutional processes and support reliable operation and vendor transition.",
   "caps": [
    {
     "id": "13.1",
     "n": "Institutional configuration",
     "subs": [
      {
       "id": "13.1.1",
       "n": "Form and data-field configuration",
       "d": "Configures report forms, conditional questions, validation rules, and institution-defined case fields.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC203"
      },
      {
       "id": "13.1.2",
       "n": "Workflow and rule configuration",
       "d": "Configures case types, stages, routing rules, deadlines, approvals, and escalation conditions.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC203"
      },
      {
       "id": "13.1.3",
       "n": "Policy and template administration",
       "d": "Maintains policy catalogs, correspondence templates, sanction catalogs, and controlled reference values.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC203"
      },
      {
       "id": "13.1.4",
       "n": "Configuration testing and change history",
       "d": "Tests configuration changes before deployment and preserve who changed settings and when.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC203"
      },
      {
       "id": "13.1.5",
       "n": "Accessibility administration",
       "d": "Provides accessibility conformance documentation and track remediation of reported barriers.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC203"
      },
      {
       "id": "13.1.6",
       "n": "AI feature governance controls",
       "d": "Allows administrators to disable AI functions and control data use, approved models, and human-review requirements.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC136"
      },
      {
       "id": "13.1.7",
       "n": "Upgrade-safe configuration",
       "d": "Keeps institutional workflows, forms and letters intact through vendor releases without a local code fork.",
       "cls": "Platform",
       "src": [
        "G"
       ],
       "herm": "BC203"
      }
     ]
    },
    {
     "id": "13.2",
     "n": "Service operation and portability",
     "subs": [
      {
       "id": "13.2.1",
       "n": "Backup and recovery",
       "d": "Backs up case data and demonstrate restoration against agreed recovery objectives.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC204"
      },
      {
       "id": "13.2.2",
       "n": "Service health and support",
       "d": "Provides availability monitoring, outage communication, support escalation, and incident response commitments.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC204"
      },
      {
       "id": "13.2.3",
       "n": "Release and maintenance coordination",
       "d": "Communicates product changes, maintenance windows, and their effects on institutional workflows.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC204"
      },
      {
       "id": "13.2.4",
       "n": "Historical case migration",
       "d": "Imports legacy cases with attachments, relationships, provenance, and reconciliation results.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      },
      {
       "id": "13.2.5",
       "n": "Complete institutional data export",
       "d": "Exports cases, parties, evidence, correspondence, outcomes, relationships, audit history, and relevant configuration in documented formats.",
       "cls": "Platform",
       "src": [
        "P",
        "G"
       ],
       "herm": "BC143"
      },
      {
       "id": "13.2.6",
       "n": "Exit assistance and deletion confirmation",
       "d": "Supports transition to a successor system and confirm contractual deletion of institutional data after authorized termination.",
       "cls": "Platform",
       "src": [
        "P"
       ],
       "herm": "BC143"
      }
     ]
    }
   ]
  }
 ]
}