{
"note":"Illustrative journey variations for higher education constituents. The shared journey is the common path; lenses are contexts, identities and circumstances that change it. Combine lenses to see how they intersect. Written as a design aid, not as a description of any real person.",
"groups":{"entry":{"name":"Entry path","color":"#2563a8"},"identity":{"name":"Identity and background","color":"#7c4dbd"},"life":{"name":"Life context","color":"#a8650f"},"mode":{"name":"Mode and status","color":"#0f766e"},"role":{"name":"Role and appointment","color":"#2563a8"}},
"constituents":[
{"key":"student","name":"Student","tagline":"prospect → alumnus",
 "stages":[
  {"id":"attract","name":"Attract","summary":"Hears about the institution, explores programs and makes contact."},
  {"id":"apply","name":"Apply & admit","summary":"Applies, sends records, gets a decision and accepts."},
  {"id":"enrol","name":"Enroll","summary":"Pays a deposit, gets aid, registers for classes and sets up housing and accounts."},
  {"id":"learn","name":"Learn","summary":"Attends classes, completes coursework and is assessed."},
  {"id":"progress","name":"Progress & support","summary":"Gets advising, tracks degree progress and uses support services."},
  {"id":"complete","name":"Complete & confer","summary":"Clears requirements, graduates and receives a credential."},
  {"id":"alumni","name":"Alumni","summary":"Stays connected, requests transcripts, gives back or returns to learn."}],
 "lenses":[
  {"id":"transfer","group":"entry","name":"Transfer","desc":"Arrives with credit from another college, often a community college.","effects":[
    {"stage":"attract","type":"step","t":"Checks what will transfer","d":"Compares articulation agreements and transfer guides before choosing."},
    {"stage":"apply","type":"step","t":"Sends every prior transcript","d":"Each previous institution must send an official record."},
    {"stage":"apply","type":"barrier","t":"Credit evaluated late","d":"Course-by-course decisions often arrive after the deposit deadline."},
    {"stage":"enrol","type":"barrier","t":"Misses first-year orientation","d":"Orientation and early registration are built around first-time students."},
    {"stage":"progress","type":"barrier","t":"Credits count as electives","d":"Courses transfer but do not apply to the major, adding semesters."},
    {"stage":"progress","type":"support","t":"Transfer advisor","d":"A named advisor who knows the sending institutions."}]},
  {"id":"returning","group":"entry","name":"Returning adult","desc":"Stopped out years ago and is coming back to finish.","loop":{"at":"progress","to":"enrol","label":"May stop out again and re-enroll"},"effects":[
    {"stage":"attract","type":"step","t":"Looks for degree-completion programs","d":"Searches for credit for prior learning and evening or online options."},
    {"stage":"apply","type":"barrier","t":"Old holds resurface","d":"An unpaid balance or transcript hold from years ago blocks readmission."},
    {"stage":"apply","type":"support","t":"Readmission with debt forgiveness","d":"Some institutions clear small balances for returners."},
    {"stage":"enrol","type":"step","t":"Prior credit re-evaluated","d":"Catalog-year rules decide which old courses still count."},
    {"stage":"learn","type":"barrier","t":"Technology has changed","d":"Learning platforms and portals are unfamiliar."},
    {"stage":"complete","type":"support","t":"Credit for prior learning","d":"Work and military experience assessed for credit."}]},
  {"id":"dual","group":"entry","name":"Dual enrollment","desc":"A high school student taking college courses.","skip":["alumni"],"effects":[
    {"stage":"attract","type":"step","t":"Recruited through the high school","d":"A counselor, not the student, is often the first contact."},
    {"stage":"apply","type":"step","t":"Parent and school consent","d":"A minor needs signatures from a parent and the high school."},
    {"stage":"enrol","type":"barrier","t":"Built for adults","d":"Portals, emails and privacy rules assume the student is 18 or older."},
    {"stage":"learn","type":"step","t":"Class at the high school or online","d":"Instruction may happen off campus, taught by approved high school teachers."},
    {"stage":"complete","type":"stage","t":"Becomes an applicant","d":"Converts to a regular admit, often at another institution, carrying the credit."}]},
  {"id":"graduate","group":"entry","name":"Graduate student","desc":"Pursuing a master’s or doctoral degree.","effects":[
    {"stage":"apply","type":"step","t":"Department decides","d":"Faculty committees review, and funding offers come with admission."},
    {"stage":"enrol","type":"step","t":"Assistantship appointment","d":"Becomes a student and an employee at the same time."},
    {"stage":"progress","type":"stage","t":"Qualifying exams and candidacy","d":"Milestones that do not exist in undergraduate study."},
    {"stage":"progress","type":"stage","t":"Thesis or dissertation","d":"Research, a committee, a defense and format review."},
    {"stage":"progress","type":"barrier","t":"Advisor dependence","d":"One relationship shapes funding, progress and career."},
    {"stage":"complete","type":"step","t":"Deposit the dissertation","d":"Final submission to the graduate school and library."}]},
  {"id":"firstgen","group":"identity","name":"First-generation","desc":"Neither parent completed a four-year degree.","effects":[
    {"stage":"attract","type":"barrier","t":"Jargon is unexplained","d":"Terms like FAFSA, bursar and credit hour are assumed knowledge."},
    {"stage":"apply","type":"support","t":"Application fee waiver","d":"Offered automatically rather than on request."},
    {"stage":"enrol","type":"barrier","t":"Summer melt","d":"Admitted and deposited, but stopped by a missed verification or orientation step."},
    {"stage":"enrol","type":"support","t":"Bridge program","d":"Summer start with a cohort, a peer mentor and early advising."},
    {"stage":"learn","type":"barrier","t":"Office hours seem optional","d":"Unwritten rules about asking for help are not obvious."},
    {"stage":"progress","type":"support","t":"First-gen community","d":"Faculty and staff who were first-gen themselves, made visible."}]},
  {"id":"international","group":"identity","name":"International","desc":"Studies on a student visa.","effects":[
    {"stage":"apply","type":"step","t":"Credential evaluation and English test","d":"Foreign records evaluated; TOEFL, IELTS or Duolingo scores sent."},
    {"stage":"apply","type":"stage","t":"Visa and I-20","d":"Proof of funds, I-20 issue, SEVIS fee and a consular interview."},
    {"stage":"enrol","type":"step","t":"Immigration check-in","d":"Must report arrival and keep full-time status every term."},
    {"stage":"enrol","type":"barrier","t":"No US credit history","d":"Housing, phones and banks ask for a Social Security number or credit record."},
    {"stage":"learn","type":"barrier","t":"Online course limits","d":"Visa rules cap how many online credits count."},
    {"stage":"complete","type":"stage","t":"OPT or CPT work authorization","d":"Applies to work in the US after or during study."}]},
  {"id":"undocumented","group":"identity","name":"Undocumented or DACA","desc":"No lawful immigration status, or temporary DACA status.","effects":[
    {"stage":"attract","type":"barrier","t":"Unsure if they can apply","d":"Admissions pages rarely say clearly that undocumented students are welcome."},
    {"stage":"apply","type":"barrier","t":"SSN fields block forms","d":"Online forms require a Social Security number to submit."},
    {"stage":"enrol","type":"barrier","t":"No federal aid","d":"Ineligible for Pell and federal loans; state aid depends on the state."},
    {"stage":"enrol","type":"support","t":"In-state tuition and institutional aid","d":"Where state law allows, plus private scholarships."},
    {"stage":"progress","type":"support","t":"Trained contact","d":"A Dreamer resource center or named staff member."},
    {"stage":"complete","type":"barrier","t":"Licensure and work limits","d":"Some careers and internships require work authorization."}]},
  {"id":"veteran","group":"identity","name":"Veteran or military-connected","desc":"Has served, is serving, or is a dependent using military benefits.","effects":[
    {"stage":"apply","type":"step","t":"Joint Services Transcript","d":"Military training evaluated for credit."},
    {"stage":"enrol","type":"stage","t":"Benefits certification","d":"The school certifying official reports enrollment to the VA each term."},
    {"stage":"enrol","type":"barrier","t":"Payment timing","d":"GI Bill payments arrive after tuition is due; late fees must be waived by law."},
    {"stage":"learn","type":"barrier","t":"Deployment or drill","d":"Orders can interrupt a term without warning."},
    {"stage":"progress","type":"support","t":"Veterans resource center","d":"Peers, certifying official and counseling in one place."}]},
  {"id":"disability","group":"identity","name":"Student with a disability","desc":"Has a physical, sensory, learning, psychiatric or chronic health condition.","effects":[
    {"stage":"attract","type":"barrier","t":"Inaccessible tours and sites","d":"Websites, campus maps and events are not all accessible."},
    {"stage":"enrol","type":"step","t":"Registers with disability services","d":"Must disclose and document to receive accommodations."},
    {"stage":"enrol","type":"barrier","t":"Re-proves every term","d":"Accommodation letters must be renewed and delivered to each instructor."},
    {"stage":"learn","type":"barrier","t":"Inaccessible materials","d":"Uncaptioned video, scanned PDFs and timed tests without adjustments."},
    {"stage":"learn","type":"support","t":"Accessible by default","d":"Captioned media and accessible course templates help everyone."},
    {"stage":"progress","type":"support","t":"Reduced course load","d":"Full-time status for aid and insurance at a lighter load."}]},
  {"id":"lgbtq","group":"identity","name":"LGBTQ+","desc":"Lesbian, gay, bisexual, transgender, queer or nonbinary.","effects":[
    {"stage":"apply","type":"step","t":"Chosen name and pronouns","d":"Asked for at application, if the form allows it."},
    {"stage":"enrol","type":"barrier","t":"Legal name shows everywhere","d":"Class rosters, email and ID cards may show a deadname."},
    {"stage":"enrol","type":"support","t":"All-gender housing","d":"Housing options and restrooms that do not depend on legal sex."},
    {"stage":"progress","type":"support","t":"LGBTQ+ resource center","d":"Community, counseling and a place to report bias."},
    {"stage":"complete","type":"step","t":"Name on the diploma","d":"Can choose which name appears on the credential."}]},
  {"id":"foster","group":"identity","name":"Former foster youth","desc":"Spent time in foster care and may have no family support.","effects":[
    {"stage":"apply","type":"support","t":"Independent student status","d":"No parent information needed on the FAFSA."},
    {"stage":"enrol","type":"barrier","t":"No guarantor or emergency contact","d":"Housing and forms ask for a parent who does not exist."},
    {"stage":"enrol","type":"support","t":"Chafee grant and tuition waivers","d":"State and federal programs for foster youth."},
    {"stage":"progress","type":"barrier","t":"Where to go at break","d":"Residence halls close over holidays and summer."},
    {"stage":"progress","type":"support","t":"Campus champion","d":"A named staff member who coordinates support."}]},
  {"id":"rural","group":"identity","name":"Rural","desc":"Comes from a small town far from campus.","effects":[
    {"stage":"attract","type":"barrier","t":"Few recruitment visits","d":"Recruiters rarely reach small high schools."},
    {"stage":"enrol","type":"barrier","t":"Travel for orientation","d":"Multi-hour trips for each on-campus requirement."},
    {"stage":"learn","type":"barrier","t":"Connectivity at home","d":"Unreliable broadband when studying from home over breaks."},
    {"stage":"alumni","type":"step","t":"Returns home to work","d":"Career services focused on cities miss local opportunities."}]},
  {"id":"parent","group":"life","name":"Parent or caregiver","desc":"Cares for children or another family member.","effects":[
    {"stage":"attract","type":"step","t":"Looks for schedule and childcare","d":"Evening, weekend and online options decide the choice."},
    {"stage":"enrol","type":"barrier","t":"Aid ignores dependants","d":"Cost of attendance does not include childcare unless the student asks."},
    {"stage":"enrol","type":"support","t":"Campus childcare and family housing","d":"Priority places for student-parents."},
    {"stage":"learn","type":"barrier","t":"Sick child, missed class","d":"Rigid attendance policies penalize caregiving."},
    {"stage":"progress","type":"support","t":"Priority registration","d":"Lets parents build a schedule around care."}]},
  {"id":"working","group":"life","name":"Working full-time","desc":"Holds a full-time job while studying.","effects":[
    {"stage":"enrol","type":"step","t":"Employer tuition assistance","d":"Employer pays after grades post, so the student fronts the cost."},
    {"stage":"learn","type":"barrier","t":"Office hours during work","d":"Help is only available 9 to 5."},
    {"stage":"progress","type":"barrier","t":"Services close at 5","d":"Advising, the registrar and financial aid keep office hours."},
    {"stage":"progress","type":"support","t":"Evening and virtual services","d":"Advising and help desks open when working students are free."},
    {"stage":"complete","type":"support","t":"Credit for work experience","d":"Prior learning assessment for professional skills."}]},
  {"id":"lowincome","group":"life","name":"Low-income or Pell-eligible","desc":"Has significant financial need.","effects":[
    {"stage":"apply","type":"barrier","t":"Verification","d":"Selected for FAFSA verification and asked for tax documents."},
    {"stage":"enrol","type":"barrier","t":"Books before aid","d":"Textbook and supply costs arrive before the refund."},
    {"stage":"enrol","type":"support","t":"Book advance and inclusive access","d":"Materials available on day one, charged to aid."},
    {"stage":"progress","type":"barrier","t":"Small balance, big hold","d":"A few hundred dollars owed blocks registration and transcripts."},
    {"stage":"progress","type":"support","t":"Emergency grants","d":"Fast, small grants for unexpected costs."}]},
  {"id":"insecure","group":"life","name":"Facing housing or food insecurity","desc":"Not sure where they will sleep or eat.","effects":[
    {"stage":"enrol","type":"barrier","t":"Address is unstable","d":"Mail and forms assume a permanent address."},
    {"stage":"learn","type":"barrier","t":"Hunger and exhaustion","d":"Basic needs crowd out study."},
    {"stage":"progress","type":"support","t":"Basic needs hub","d":"Food pantry, emergency housing and SNAP enrollment help."},
    {"stage":"progress","type":"support","t":"Early alert to a person","d":"A faculty concern goes to someone who can act on it."}]},
  {"id":"commuter","group":"life","name":"Commuter","desc":"Lives off campus and travels in.","effects":[
    {"stage":"enrol","type":"barrier","t":"Parking and transit costs","d":"A real cost not counted in many budgets."},
    {"stage":"learn","type":"barrier","t":"Nowhere to be between classes","d":"Few lounges, lockers or quiet places for students who are not in residence."},
    {"stage":"progress","type":"barrier","t":"Events in the evening","d":"Community-building happens when commuters have gone home."},
    {"stage":"progress","type":"support","t":"Commuter lounge and transit pass","d":"Space and support designed for them."}]},
  {"id":"online","group":"mode","name":"Fully online","desc":"Studies at a distance and may never visit campus.","skip":[],"effects":[
    {"stage":"apply","type":"step","t":"State authorization check","d":"The institution must be authorized in the student’s state."},
    {"stage":"enrol","type":"barrier","t":"On-campus requirements","d":"ID card photos, in-person orientation and paper forms."},
    {"stage":"learn","type":"step","t":"Proctored exams","d":"Remote proctoring or a testing center near home."},
    {"stage":"progress","type":"barrier","t":"Services assume a visit","d":"Tutoring, counseling and career services offered only on campus."},
    {"stage":"complete","type":"step","t":"Attends commencement remotely","d":"Or travels for the first time to walk."}]},
  {"id":"parttime","group":"mode","name":"Part-time","desc":"Takes fewer than 12 credits a term.","effects":[
    {"stage":"enrol","type":"barrier","t":"Less aid, fewer scholarships","d":"Many awards require full-time enrollment."},
    {"stage":"progress","type":"barrier","t":"Courses offered once a year","d":"Missing one sequence adds a full year."},
    {"stage":"progress","type":"step","t":"Longer time to degree","d":"Six or more years, crossing several catalog changes."},
    {"stage":"progress","type":"support","t":"Guided part-time pathway","d":"A published sequence that works at part-time pace."}]},
  {"id":"athlete","group":"mode","name":"Student-athlete","desc":"Competes on a varsity team.","effects":[
    {"stage":"attract","type":"step","t":"Recruited by coaches","d":"Recruitment runs through athletics and NCAA rules."},
    {"stage":"apply","type":"step","t":"Eligibility Center certification","d":"Academic eligibility checked by the NCAA."},
    {"stage":"learn","type":"barrier","t":"Travel during term","d":"Competition schedules conflict with class and exams."},
    {"stage":"progress","type":"step","t":"Progress-toward-degree checks","d":"Eligibility depends on credits applying to the degree each year."},
    {"stage":"progress","type":"support","t":"Academic support for athletes","d":"Study hall, tutoring and dedicated advisors."}]},
  {"id":"stuemp","group":"mode","name":"Student employee","desc":"Works on campus, often through work-study.","effects":[
    {"stage":"enrol","type":"step","t":"Hired as an employee","d":"I-9, tax forms and payroll setup on top of student records."},
    {"stage":"learn","type":"barrier","t":"Hours capped by status","d":"Limits on hours per week for students and visa holders."},
    {"stage":"progress","type":"support","t":"Job as a learning experience","d":"Supervisors trained to connect work to learning."}]}],
 "intersections":[
  {"lenses":["transfer","veteran"],"t":"Two credit evaluations, one benefits clock","d":"Military and transfer credit are evaluated separately, and GI Bill entitlement keeps running while the student retakes courses that did not transfer."},
  {"lenses":["international","graduate"],"t":"Visa and assistantship tied together","d":"Work hours are capped by visa rules, and losing an assistantship can threaten both funding and status."},
  {"lenses":["firstgen","parent"],"t":"Little time, few people to ask","d":"Both the hidden curriculum and the time to find help are scarce. Proactive outreach matters more than open-door services."},
  {"lenses":["undocumented","lowincome"],"t":"Need without federal aid","d":"Financial need is high but Pell and federal loans are closed off. Institutional and private aid carry the whole load."},
  {"lenses":["disability","online"],"t":"Accessibility is the whole experience","d":"With no campus to fall back on, every inaccessible platform or video is a closed door."},
  {"lenses":["athlete","transfer"],"t":"Eligibility depends on credit decisions","d":"Transfer credit that does not apply to the degree can end athletic eligibility."},
  {"lenses":["lgbtq","foster"],"t":"Little family safety net","d":"Higher risk of housing loss at breaks and no family backstop. Year-round housing and a named contact matter."},
  {"lenses":["working","parent"],"t":"Time poverty","d":"Every in-person requirement and daytime-only service competes with work and care."},
  {"lenses":["parttime","lowincome"],"t":"Below half-time, aid disappears","d":"Dropping to fewer than six credits ends loan eligibility and can start repayment."},
  {"lenses":["dual","firstgen"],"t":"College credit before the college plan","d":"Credit is earned before anyone at home knows how it will transfer or count."},
  {"lenses":["returning","online"],"t":"Back after years, without a campus","d":"New platforms and old records meet with no front desk to sort them out."},
  {"lenses":["international","lgbtq"],"t":"Safety at home and abroad","d":"Some students cannot be out at home; records, social media and emergency contacts need care."}],
 "personas":[
  {"name":"Maria","blurb":"34, returning to finish, works full-time, two children, mostly online.","lenses":["returning","working","parent","online"]},
  {"name":"Jamal","blurb":"Transfers from a community college after the Army, using the GI Bill.","lenses":["transfer","veteran","firstgen"]},
  {"name":"Wei","blurb":"Doctoral student from overseas on a teaching assistantship.","lenses":["graduate","international","stuemp"]},
  {"name":"Alex","blurb":"Nonbinary first-year, aged out of foster care, Pell-eligible.","lenses":["lgbtq","foster","lowincome","firstgen"]},
  {"name":"Sofia","blurb":"DACA recipient who commutes and works on campus.","lenses":["undocumented","commuter","stuemp","lowincome"]},
  {"name":"Tyler","blurb":"Rural athlete with ADHD, the first in his family at college.","lenses":["rural","athlete","disability","firstgen"]}]},

{"key":"faculty","name":"Faculty","tagline":"recruit → transition",
 "stages":[
  {"id":"recruit","name":"Recruit & hire","summary":"Applies, interviews, negotiates and accepts an appointment."},
  {"id":"onboard","name":"Onboard","summary":"Gets accounts, benefits, space and a first teaching assignment."},
  {"id":"teach","name":"Teach & research","summary":"Teaches, advises, does research and serves on committees."},
  {"id":"develop","name":"Develop & promote","summary":"Is reviewed, promoted and grows as a scholar and teacher."},
  {"id":"transition","name":"Transition","summary":"Takes leave, changes role, retires or leaves."}],
 "lenses":[
  {"id":"tt","group":"role","name":"Tenure-track","desc":"On a probationary path toward tenure.","effects":[
    {"stage":"recruit","type":"step","t":"Start-up package","d":"Negotiates lab space, equipment and summer salary."},
    {"stage":"develop","type":"stage","t":"Third-year review","d":"A formal check partway to tenure."},
    {"stage":"develop","type":"stage","t":"Tenure dossier","d":"Research, teaching and service judged by internal and external reviewers."},
    {"stage":"develop","type":"barrier","t":"Expectations unclear","d":"Criteria vary by department and are partly unwritten."},
    {"stage":"develop","type":"support","t":"Mentoring committee","d":"Senior colleagues assigned to advise, not evaluate."}]},
  {"id":"adjunct","group":"role","name":"Adjunct or part-time","desc":"Hired course by course, often at several institutions.","effects":[
    {"stage":"recruit","type":"barrier","t":"Hired weeks before term","d":"Contracts arrive late, sometimes after classes start."},
    {"stage":"onboard","type":"barrier","t":"Accounts arrive late","d":"No LMS access or email until the first week."},
    {"stage":"teach","type":"barrier","t":"No office","d":"Nowhere private to meet students."},
    {"stage":"teach","type":"barrier","t":"Course can be cancelled","d":"Low enrollment can end the job days before it starts."},
    {"stage":"develop","type":"support","t":"Multi-year contracts","d":"Seniority-based appointments and paid professional development."}]},
  {"id":"ntt","group":"role","name":"Teaching or clinical faculty","desc":"Full-time, non-tenure-track, focused on teaching or practice.","effects":[
    {"stage":"teach","type":"step","t":"Heavy teaching load","d":"Four or five courses a term, often large or introductory."},
    {"stage":"develop","type":"stage","t":"Promotion in rank","d":"Lecturer to senior lecturer, with its own criteria."},
    {"stage":"develop","type":"barrier","t":"Excluded from governance","d":"May not vote in departments or the faculty senate."}]},
  {"id":"chair","group":"role","name":"Chair or administrator","desc":"Faculty member who leads a department or program.","effects":[
    {"stage":"teach","type":"step","t":"Course release for administration","d":"Teaches less and manages budgets, schedules and people."},
    {"stage":"develop","type":"barrier","t":"Research slows","d":"Administrative years can stall a scholarly record."},
    {"stage":"transition","type":"stage","t":"Return to the faculty","d":"Steps down and rebuilds teaching and research."}]},
  {"id":"intl","group":"identity","name":"International","desc":"Works on an H-1B or other visa.","effects":[
    {"stage":"recruit","type":"stage","t":"Visa sponsorship","d":"H-1B petition and labor certification, often months long."},
    {"stage":"onboard","type":"barrier","t":"Start date depends on the visa","d":"Cannot start teaching until approval arrives."},
    {"stage":"develop","type":"step","t":"Green card process","d":"Permanent residency timed alongside the tenure clock."},
    {"stage":"transition","type":"barrier","t":"Leaving means leaving the country","d":"Losing the job can end lawful status."}]},
  {"id":"foc","group":"identity","name":"Faculty of color","desc":"Belongs to a group under-represented on the faculty.","effects":[
    {"stage":"recruit","type":"step","t":"Asks about climate","d":"Looks for colleagues, community and institutional commitment."},
    {"stage":"teach","type":"barrier","t":"Cultural taxation","d":"Asked to serve on many committees and mentor many students."},
    {"stage":"develop","type":"barrier","t":"Invisible service","d":"Mentoring and diversity work count for little at promotion."},
    {"stage":"develop","type":"support","t":"Service recognized","d":"Promotion criteria that credit mentoring and community work."}]},
  {"id":"fdis","group":"identity","name":"Faculty with a disability","desc":"Has a visible or invisible disability.","effects":[
    {"stage":"onboard","type":"step","t":"Requests workplace accommodations","d":"Through HR, separate from student disability services."},
    {"stage":"teach","type":"barrier","t":"Classroom assignments","d":"Rooms assigned without regard to access needs."},
    {"stage":"develop","type":"support","t":"Tenure clock extension","d":"Pause for health reasons without penalty."}]},
  {"id":"fcare","group":"life","name":"Caregiver","desc":"Cares for children, a partner or a parent.","effects":[
    {"stage":"onboard","type":"support","t":"Family-friendly policies","d":"Parental leave and childcare described at hire."},
    {"stage":"teach","type":"barrier","t":"Evening meetings and events","d":"Expected attendance outside school hours."},
    {"stage":"develop","type":"support","t":"Modified duties and clock stop","d":"Reduced load after a birth or adoption."}]},
  {"id":"dual","group":"life","name":"Dual-career couple","desc":"Has a partner who also needs a job.","effects":[
    {"stage":"recruit","type":"stage","t":"Partner hire negotiation","d":"A second position may decide whether the offer is accepted."},
    {"stage":"transition","type":"barrier","t":"One leaves, both leave","d":"An offer for one partner elsewhere can take both."}]}],
 "intersections":[
  {"lenses":["tt","intl"],"t":"Two clocks at once","d":"The tenure clock and the green card process run in parallel; a tenure denial can end immigration status."},
  {"lenses":["tt","foc"],"t":"Service load against the tenure clock","d":"Heavy mentoring and committee work takes time from research that tenure rewards most."},
  {"lenses":["adjunct","fcare"],"t":"No leave, no guarantee","d":"Part-time contracts often carry no paid leave, so caregiving means losing courses."},
  {"lenses":["tt","fcare"],"t":"Clock-stop stigma","d":"Policies exist, but some fear using them signals less commitment."}],
 "personas":[
  {"name":"Dr. Okafor","blurb":"Assistant professor from Nigeria, tenure-track, new parent.","lenses":["tt","intl","fcare"]},
  {"name":"Lena","blurb":"Adjunct teaching at three colleges.","lenses":["adjunct"]},
  {"name":"Dr. Ruiz","blurb":"Latina associate professor, serving as department chair.","lenses":["foc","chair"]}]},

{"key":"staff","name":"Staff","tagline":"recruit → transition",
 "stages":[
  {"id":"recruit","name":"Recruit & hire","summary":"Applies, interviews and accepts a job."},
  {"id":"onboard","name":"Onboard","summary":"Completes paperwork, gets access and learns the role."},
  {"id":"work","name":"Work & manage","summary":"Does the job, records time, takes leave and is paid."},
  {"id":"develop","name":"Develop","summary":"Has reviews, training and chances to grow."},
  {"id":"transition","name":"Transition","summary":"Changes jobs, retires or leaves."}],
 "lenses":[
  {"id":"hourly","group":"role","name":"Hourly or union","desc":"Non-exempt, often covered by a collective agreement.","effects":[
    {"stage":"recruit","type":"step","t":"Posting rules","d":"Seniority and internal posting periods set by contract."},
    {"stage":"work","type":"step","t":"Clocks in and out","d":"Overtime, shift differentials and breaks tracked."},
    {"stage":"work","type":"barrier","t":"No computer at work","d":"Facilities and dining staff may lack email or portal access."},
    {"stage":"develop","type":"support","t":"Union stewards","d":"Representation in reviews and grievances."}]},
  {"id":"remote","group":"mode","name":"Remote or hybrid","desc":"Works from home some or all of the time.","effects":[
    {"stage":"onboard","type":"barrier","t":"Equipment by mail","d":"Laptops and ID cards arranged at a distance."},
    {"stage":"work","type":"step","t":"Remote work agreement","d":"Approved schedule and location, sometimes in another state."},
    {"stage":"develop","type":"barrier","t":"Out of sight","d":"Fewer informal chances to be noticed for growth."}]},
  {"id":"temp","group":"role","name":"Temporary or term","desc":"Hired for a fixed period or a project.","effects":[
    {"stage":"onboard","type":"barrier","t":"Partial benefits","d":"Eligibility depends on hours and length of appointment."},
    {"stage":"transition","type":"stage","t":"End date or conversion","d":"Appointment ends or converts to a regular position."}]},
  {"id":"alum","group":"entry","name":"Former student","desc":"Graduated from, or still studies at, the institution.","effects":[
    {"stage":"recruit","type":"step","t":"Two records, one person","d":"Student and employee identities must be linked."},
    {"stage":"develop","type":"support","t":"Tuition benefit","d":"Takes classes at reduced cost while working."}]},
  {"id":"svet","group":"identity","name":"Veteran","desc":"Has served in the armed forces.","effects":[
    {"stage":"recruit","type":"support","t":"Veterans’ preference","d":"Where public-sector rules apply."},
    {"stage":"work","type":"step","t":"Military leave","d":"Protected leave for reserve duty."}]},
  {"id":"scare","group":"life","name":"Caregiver","desc":"Cares for family members.","effects":[
    {"stage":"work","type":"step","t":"Family and medical leave","d":"FMLA paperwork, sometimes intermittent leave."},
    {"stage":"work","type":"support","t":"Flexible schedule","d":"Adjusted hours approved by a supervisor."}]},
  {"id":"rehire","group":"entry","name":"Retiree rehire","desc":"Returns after retiring, part-time.","effects":[
    {"stage":"recruit","type":"barrier","t":"Pension rules","d":"Limits on hours or earnings to protect retirement benefits."},
    {"stage":"onboard","type":"step","t":"Reactivates old accounts","d":"Prior records and access restored, not recreated."}]}],
 "intersections":[
  {"lenses":["hourly","remote"],"t":"Not every job can go remote","d":"Hybrid policies written for office staff can feel unequal to frontline teams."},
  {"lenses":["temp","scare"],"t":"Leave before eligibility","d":"Short appointments may not qualify for FMLA or paid leave."}],
 "personas":[
  {"name":"Denise","blurb":"Custodian on night shift, union member, caring for her mother.","lenses":["hourly","scare"]},
  {"name":"Sam","blurb":"Alumnus working remotely in IT, studying part-time.","lenses":["alum","remote"]}]},

{"key":"researcher","name":"Researcher","tagline":"idea → close-out",
 "stages":[
  {"id":"plan","name":"Plan","summary":"Finds funding, forms a team and develops a proposal."},
  {"id":"fund","name":"Fund","summary":"Routes, submits and negotiates the award."},
  {"id":"setup","name":"Set up & assure","summary":"Sets up the account and gets approvals, training and agreements."},
  {"id":"conduct","name":"Conduct","summary":"Does the research, manages the budget and reports progress."},
  {"id":"disseminate","name":"Disseminate","summary":"Publishes, shares data and reports outcomes."},
  {"id":"closeout","name":"Close-out","summary":"Submits final reports, closes the account and keeps records."}],
 "lenses":[
  {"id":"early","group":"role","name":"Early-career PI","desc":"Leading a first award.","effects":[
    {"stage":"plan","type":"barrier","t":"Does not know the office","d":"Unfamiliar with internal deadlines and who does what."},
    {"stage":"fund","type":"support","t":"Pre-award specialist","d":"Assigned to guide the first submissions."},
    {"stage":"conduct","type":"barrier","t":"First time managing people","d":"Hiring and supervising students and staff for the first time."}]},
  {"id":"postdoc","group":"role","name":"Postdoc","desc":"A temporary researcher after a doctorate.","effects":[
    {"stage":"plan","type":"barrier","t":"Cannot be PI","d":"Many institutions do not let postdocs submit on their own."},
    {"stage":"conduct","type":"step","t":"Funded on someone else’s grant","d":"Job tied to a PI’s award and its end date."},
    {"stage":"closeout","type":"stage","t":"Job search","d":"Appointment ends with the award."}]},
  {"id":"gra","group":"role","name":"Graduate researcher","desc":"A student working on a funded project.","effects":[
    {"stage":"setup","type":"step","t":"Required training","d":"Human subjects, lab safety and responsible conduct courses."},
    {"stage":"conduct","type":"step","t":"Effort and tuition remission","d":"Paid from the grant with tuition charged to it."}]},
  {"id":"human","group":"mode","name":"Human-subjects research","desc":"Research with people or their data.","effects":[
    {"stage":"setup","type":"stage","t":"IRB review","d":"Protocol, consent forms and review before data collection."},
    {"stage":"conduct","type":"step","t":"Amendments and continuing review","d":"Changes approved before they happen."},
    {"stage":"disseminate","type":"barrier","t":"Data sharing versus consent","d":"Funder data-sharing rules must fit what participants agreed to."}]},
  {"id":"clinical","group":"mode","name":"Clinical trial","desc":"Research in a clinical setting, often with a sponsor.","effects":[
    {"stage":"fund","type":"step","t":"Clinical trial agreement and budget","d":"Per-patient budgets negotiated with industry."},
    {"stage":"setup","type":"step","t":"Coverage analysis","d":"Decides which costs are billed to insurance or the study."},
    {"stage":"conduct","type":"step","t":"Trial registration and monitoring","d":"Registered on ClinicalTrials.gov and monitored by the sponsor."}]},
  {"id":"industry","group":"mode","name":"Industry-sponsored","desc":"Funded by a company.","effects":[
    {"stage":"fund","type":"barrier","t":"IP and publication terms","d":"Negotiations over ownership and delays to publication."},
    {"stage":"setup","type":"step","t":"Conflict of interest review","d":"Financial ties to the sponsor disclosed and managed."}]},
  {"id":"rintl","group":"identity","name":"International researcher","desc":"Works on a visa or collaborates abroad.","effects":[
    {"stage":"setup","type":"stage","t":"Export control and research security","d":"Screening for restricted parties and foreign support disclosures."},
    {"stage":"conduct","type":"barrier","t":"Travel and visa delays","d":"Fieldwork and conferences depend on visa processing."}]},
  {"id":"multi","group":"mode","name":"Multi-institution","desc":"Collaborates across institutions.","effects":[
    {"stage":"fund","type":"stage","t":"Subawards","d":"Agreements, budgets and risk checks for each partner."},
    {"stage":"setup","type":"step","t":"Reliance agreements","d":"One IRB relied on by all sites."},
    {"stage":"closeout","type":"barrier","t":"Waiting on partners","d":"Final reports depend on every subrecipient."}]}],
 "intersections":[
  {"lenses":["postdoc","rintl"],"t":"Visa tied to someone else’s grant","d":"If the award ends, both the job and the visa can end with it."},
  {"lenses":["early","human"],"t":"First IRB, first award","d":"Review timelines often surprise new PIs and delay the start."},
  {"lenses":["clinical","multi"],"t":"Many sites, one protocol","d":"Each site’s contracts, coverage analysis and reliance must line up."}],
 "personas":[
  {"name":"Dr. Chen","blurb":"Postdoc on a visa, working on an NIH grant.","lenses":["postdoc","rintl","human"]},
  {"name":"Dr. Patel","blurb":"New assistant professor running a first multi-site study.","lenses":["early","human","multi"]}]}
]}