Higher Ed Enterprise Model: Career services and experiential learning mapped to HERM v3.2.0Career services and experiential learning functions (from the features offered by the major vendors), the HERM business capabilities they realise with their parent capabilities, and the Example State University sample applications (fictional) assigned to each function with coverage, role and feature count. Exported from hied-ea.netlify.app.Careers functions and featuresCareer services and experiential learning: functions and features offered by the major vendors, mapped to HERM.This siteCareers 1.1 Create and maintain postingsJob and Internship Postings. 7 features: Posting form; Opportunity types; Staff-entered postings; Posting templates and cloning; Remote and multi-location postings; Scheduled publish and expiration; Posting attachments7This siteCareers 1.2 Review and approve postingsJob and Internship Postings. 5 features: Posting approval queue; Trusted employer auto-approval; Fraud and scam screening; Posting policy checks; Decline with reason5This siteCareers 1.3 Target and distribute postingsJob and Internship Postings. 5 features: Audience targeting; Multi-school distribution; External job feed aggregation; Consortium and reciprocity sharing; Department-specific job boards5This siteCareers 2.1 Search and discover opportunitiesApplications and Recruiting. 6 features: Opportunity search and filters; Saved searches and alerts; Recommended opportunities; AI opportunity matching; Employer and alumni company browsing; Curated opportunity collections6This siteCareers 2.2 Submit and manage applicationsApplications and Recruiting. 6 features: Apply with stored documents; External application tracking; Screening questions; Application status tracking; Resume books; Bulk applicant packets6This siteCareers 2.3 Run on-campus interviewingApplications and Recruiting. 5 features: Interview schedule setup; Preselect and alternate lists; Student slot sign-up; Interview room assignment; Interview day check-in5This siteCareers 2.4 Record offersApplications and Recruiting. 3 features: Student offer reporting; Employer offer reporting; Offer deadline policy tracking3This siteCareers 3.1 Register and vet employersEmployer Accounts and Contacts. 6 features: Employer self-registration; Employer approval workflow; Employer identity verification; Duplicate organization detection; Employer block and restriction; Partner policy acknowledgments6This siteCareers 3.2 Manage employer relationshipsEmployer Accounts and Contacts. 7 features: Organization profile; Contact records; Relationship owner assignment; Interaction logging; Employer tasks and follow-ups; Partnership tiers; Industry and occupation taxonomy7This siteCareers 3.3 Analyze employer engagementEmployer Accounts and Contacts. 3 features: Employer activity history; Employer engagement scoring; Prospect employer lists3This siteCareers 4.1 Run career fairsEmployer Events and Partnerships. 6 features: Fair setup; Employer fair registration; Booth assignment and floor map; Virtual and hybrid fairs; Student fair pre-registration; Recruiter student scanning6This siteCareers 4.2 Host employer eventsEmployer Events and Partnerships. 3 features: Information session requests; Event space requests; Employer site visits and treks3This siteCareers 4.3 Manage sponsorships and feesEmployer Events and Partnerships. 4 features: Sponsorship packages; Fee invoicing; Online payment; Recruiting agreements4This siteCareers 5.1 Maintain the career profileStudent Career Profile. 6 features: Profile seeded from SIS; Career interests; Skills and experiences; Work authorization; Profile visibility controls; Profile completion prompts6This siteCareers 5.2 Manage career documentsStudent Career Profile. 6 features: Document library; Resume builder; Document review requests; AI document feedback; Portfolio pages; Credential letter files6This siteCareers 5.3 Track career readinessStudent Career Profile. 6 features: Competency self-assessment; Career assessment integration; Class-year career plans; Readiness badges; AI career coaching assistant; Practice interviews and feedback6This siteCareers 6.1 Schedule appointmentsCareer Advising and Appointments. 8 features: Advisor availability; Student self-scheduling; Appointment types and rules; Drop-in queue; Virtual meeting links; Appointment reminders; No-show and cancellation tracking; Advising intake forms8This siteCareers 6.2 Record advisingCareer Advising and Appointments. 6 features: Appointment notes; Note templates; Note access controls; Referrals; Follow-up tasks; Post-appointment surveys6This siteCareers 6.3 Manage caseloads and outreachCareer Advising and Appointments. 4 features: Assigned caseloads; Population builder; Unengaged student lists; Outreach campaigns4This siteCareers 6.4 Run mentoring programsCareer Advising and Appointments. 5 features: Mentor profiles; Mentor matching; Mentoring program management; Alumni volunteer access; Mentoring community feed5This siteCareers 7.1 Define experience programsExperience Programs and Agreements. 4 features: Experience types; Program-specific forms; Eligibility rules; Terms and cycles4This siteCareers 7.2 Approve learning agreementsExperience Programs and Agreements. 4 features: Learning objectives; Multi-party approval workflow; Electronic signatures; Site affiliation agreements4This siteCareers 8.1 Record placementsPlacements and Evaluation. 7 features: Experience record; Student-reported experiences; Link to posting; Hours logging; Supervisor hours approval; International placement registration; Placement matching and allocation7This siteCareers 8.2 Manage co-op programsPlacements and Evaluation. 4 features: Co-op rotation planning; Co-op job ranking and match; Work term status; Co-op enrollment handoff4This siteCareers 8.3 Manage service learningPlacements and Evaluation. 3 features: Community partner directory; Service project matching; Service hours verification3This siteCareers 8.4 Manage placement compliancePlacements and Evaluation. 3 features: Compliance requirements; Waivers and releases; Site safety concerns3This siteCareers 8.5 Evaluate experiencesPlacements and Evaluation. 6 features: Evaluation form builder; Supervisor evaluations; Student reflections; Faculty site visit logging; Competency outcome reporting; Experience completion verification6This siteCareers 8.6 Hand off academic creditPlacements and Evaluation. 3 features: Credit-bearing designation; Course enrollment check; Completion and grade recommendation3This siteCareers 9.1 Collect outcomesFirst-Destination Outcomes. 5 features: First-destination survey; Graduating cohort lists; Survey timing waves; Staff outcome entry; Outcome from offers and placements5This siteCareers 9.2 Verify and enrich outcomesFirst-Destination Outcomes. 7 features: Standard outcome categories; Salary and benefits capture; Employer and school normalization; Knowledge rate tracking; External data enrichment; Outcome verification; Conflicting outcome reconciliation7This siteCareers 9.3 Report outcomesFirst-Destination Outcomes. 5 features: Outcome dashboards; Public outcomes pages; Program and accreditation exports; Small-cell suppression; Program and population outcome analysis5This siteCareers 10.1 Report engagementEngagement Reporting. 6 features: Engagement dashboards; Student engagement history; Custom report builder; Scheduled reports; Engagement-to-outcome analysis; Service access and participation analysis6This siteCareers 10.2 Use labor market dataEngagement Reporting. 3 features: Labor market data integration; Hiring trend insights; AI-generated insights3This siteCareers 11.1 Manage eventsCareer Events. 7 features: Event calendar; Event registration and capacity; Attendance check-in; Virtual event links; Workshop series; Event feedback surveys; Event interaction records7This siteCareers 12.1 Send communicationsCommunications. 7 features: Targeted email campaigns; Text messaging; Message templates; Newsletters; Communication preferences; Delivery and engagement tracking; Transactional notifications7This siteCareers 12.2 Message between usersCommunications. 3 features: Student and staff messaging; Employer-to-student messaging; Messaging moderation3This siteCareers 13.1 Provide the student experienceStudent Portal. 5 features: Student home dashboard; Native mobile app; Personalized content feed; Career resource library; Recent-graduate career access5This siteCareers 14.1 Provide the employer experienceEmployer Portal. 6 features: Employer dashboard; Multi-user employer accounts; Applicant review; Multi-school recruiting account; Candidate search; Placement supervisor workspace6This siteCareers 15.1 Provide the staff experienceStaff Workspace. 4 features: Role-based staff workspace; Distributed career offices; Faculty access; Student 360 view4This siteCareers 16.1 Integrate with the SISSIS and Advancement Integration. 5 features: Student identity and enrollment feed; Directory and privacy flag feed; Graduation and degree feed; Experiential credit return; Student account lifecycle5This siteCareers 16.2 Integrate with advancement and other systemsSIS and Advancement Integration. 8 features: Graduate handoff to advancement; Alumni volunteer feed; Calendar integration; Video meeting integration; LMS integration; CRM and data warehouse export; Alumni relationship change routing; Integration validation and error recovery8This siteCareers 17.1 Secure accessSecurity and Access. 9 features: Campus single sign-on; Employer authentication; Role-based permissions; FERPA privacy enforcement; Audit logging; Data encryption; Security attestations; Privacy request administration; AI data-use and feature controls9This siteCareers 18.1 Configure the platformConfiguration and Operations. 5 features: Branding; Custom fields and forms; Workflow configuration; Test environment; Upgrade-safe configuration5This siteCareers 18.2 Operate and exitConfiguration and Operations. 9 features: Open API and webhooks; Bulk import and export; Data retention rules; Accessibility conformance; Service levels and support; Contract-exit data export; Backup and disaster recovery; Implementation data migration; Post-termination deletion certification9This siteCareers AdviceCareers Advice provides information, skills development, and experiences relevant to employability.BC055HERM BRM v3.2.0Risk ManagementRisk Management identifies, evaluates, and prioritises uncertainties that could affect an institution's ability to achieve its objectives.BC168HERM BRM v3.2.0Advanced AnalyticsAdvanced Analytics produces insights and information assets using sophisticated analysis techniques on diverse data sets.BC144HERM BRM v3.2.0Relationship ManagementRelationship Management develops and sustains relationships between an institution and its customers, stakeholders, and groups.BC239HERM BRM v3.2.0Event ManagementEvent Management is the development and execution of events such as ceremonies and conferences.BC110HERM BRM v3.2.0Venue ManagementVenue Management includes activities related to the operations of facilities such as performance theatres, reception halls, sports arenas, and conference centres, for the purposes of transient or short-term events.BC122HERM BRM v3.2.0Accounts ReceivableAccounts Receivable manages the receipt of payments to an institution.BC188HERM BRM v3.2.0Contract ManagementContract Management manages the development, negotiation, execution, and review of institution contracts.BC156HERM BRM v3.2.0Outreach ManagementOutreach Management broadcasts targeted information and invitations to engage into relevant groups.BC240HERM BRM v3.2.0Placement ManagementPlacement Management establishes and assigns opportunities for students to participate in work-integrated and community-integrated learning activities and internships.BC030HERM BRM v3.2.0Compliance ManagementCompliance Management ensures an institution operates within the bounds of prescribed rules and obligations.BC170HERM BRM v3.2.0Health, Safety, & Wellbeing ManagementHealth, Safety, & Wellbeing Management identifies, manages, investigates, and monitors risks to the health, safety, and environment of all people engaged in institutional activities or located at institutional locations.BC180HERM BRM v3.2.0Student EnrolmentStudent Enrolment enables students to enrol in curriculum components.BC019HERM BRM v3.2.0Student AssessmentStudent Assessment evaluates student learning throughout the curriculum.BC028HERM BRM v3.2.0Business Intelligence & ReportingBusiness Intelligence & Reporting collects, analyses, and transforms data and presents business information.BC211HERM BRM v3.2.0Communications ManagementCommunications Management delivers and responds to broadcast and conversational communications.BC220HERM BRM v3.2.0Data ManagementData Management plans, creates or acquires, stores, uses, archives, and disposes of data.BC143HERM BRM v3.2.0Identity & Access ManagementIdentity & Access Management manages information about people and things, instantiates and enforces organisational business rules and policy regarding entitlements to systems and services, and mediates access requests and identity verification.BC139HERM BRM v3.2.0Information Security ManagementInformation Security Management protects the confidentiality, integrity, and availability of information in an institution's care.BC138HERM BRM v3.2.0Information GovernanceInformation Governance defines the roles and responsibilities, decision rights and controls, and processes used to manage information assets.BC136HERM BRM v3.2.0Build, Acquisition, & ImplementationBuild, Acquisition, & Implementation provides the basis for introducing and integrating new or changed technology solutions and services.BC203HERM BRM v3.2.0Delivery, Service, & SupportDelivery, Service, & Support provides and supports an institution with the information and communication technology services it requires.BC204HERM BRM v3.2.0Records ManagementRecords Management provides the systematic control and governance of an institution's records and associated information.BC145HERM BRM v3.2.0HandshakeCareer services appointments and employer events.Third-partyHandshakeMaintainExample State University (sample)Advising, CareersSpreadsheets & emailOffice-held spreadsheets, shared mailboxes and paper forms filling gaps between systems.ManualVarious officesRetireExample State University (sample)SIS, Finance, HRM, Research admin, Student app, Instr. planning, Advising, Reporting, LMS, Library, Curriculum, Admissions CRM, Advancement, Housing, IAM, Conduct, Facilities, Careers25LiveEvent and non-academic room scheduling after academic rooms are released.Third-partyCollegeNETMaintainExample State University (sample)Instr. planning, Facilities, CareersZoomLive online class sessions linked from courses.Third-partyZoomMaintainExample State University (sample)LMS, CareersTouchNetOnline payments, payment plans, e-bills, cashiering and refund delivery.Third-partyTouchNetMaintainExample State University (sample)SIS, Finance, Student app, Housing, CareersDocuSignSignatures on learning agreements and site affiliation agreements.Third-partyDocusignMaintainExample State University (sample)CareersBanner StudentThe core student system: the system of record for the learner, curriculum, registration, academic history and the student ledger.Vendor coreEllucianMaintainExample State University (sample)SIS, Student app, Instr. planning, Advising, LMS, Library, Curriculum, Admissions CRM, Advancement, Housing, IAM, Conduct, CareersQualtricsInstitutional surveys and accreditation evidence collection.Third-partyQualtricsMaintainExample State University (sample)Reporting, CareersInstitutional data warehouseHistorical enrollment and section data for forecasting and reports.HomegrownIn-houseMaintainExample State University (sample)Instr. planning, LMS, Library, Housing, Conduct, Facilities, CareersPeopleGroveThe alumni mentoring network and program matching.Third-partyPeopleGroveMaintainExample State University (sample)CareersRaiser’s Edge NXTThe advancement system where gifts are recorded before finance posts them.Third-partyBlackbaudMaintainExample State University (sample)Finance, Advancement, CareersGivePulseCommunity partners, service projects and verified service hours.Third-partyGivePulseMaintainExample State University (sample)CareersCanvas LMSThe learning management system: course sites, content, discussions, assignments, quizzes and the working gradebook.Vendor coreInstructureInvestExample State University (sample)LMS, Library, CareersNational Student ClearinghouseStudentTracker outcomes and enrollment verification files.Third-partyNSCMaintainExample State University (sample)Reporting, CareersLightcastLabor market data and hiring trends.Third-partyLightcastMaintainExample State University (sample)CareersOktaSingle sign-on, multi-factor authentication and identity proofing.Third-partyOktaInvestExample State University (sample)SIS, Finance, HRM, Research admin, Student app, Instr. planning, Advising, Reporting, LMS, Library, Curriculum, Admissions CRM, Advancement, Housing, IAM, Conduct, Facilities, CareersInformation ManagementInformation Management describes, organises, distributes, and governs information.BC135HERM BRM v3.2.0Information & Communication Technology ManagementInformation & Communication Technology Management plans, builds, and runs an institution's technology services and solutions.BC201HERM BRM v3.2.0Engagement & Relationship ManagementEngagement & Relationship Management develops and sustains connections between an institution and its constituent individuals, stakeholders, and groups.BC238HERM BRM v3.2.0Auxiliary CapabilitiesAuxiliary Capabilities provide essential foundational support to an institution's core value chains and enabling business capabilities.BC114HERM BRM v3.2.0Governance, Risk, & ComplianceGovernance, Risk, & Compliance performs governance, risk management, and compliance activities.BC160HERM BRM v3.2.0Student ManagementStudent Management administers the student life cycle and maintains core student records.BC044HERM BRM v3.2.0Legal AffairsLegal Affairs manages and advises an institution on legal matters.BC155HERM BRM v3.2.0Financial ManagementFinancial Management oversees, plans and controls all aspects of an institution's finances.BC184HERM BRM v3.2.0Student SupportStudent Support provides broad academic and personal support to students during their studies.BC052HERM BRM v3.2.0fullsystem of record7fullsystem of record5fullsystem of record4workaroundsystem of record1fullsystem of record6fullsystem of record6fullsystem of record5partialcontributes1fullsystem of record2workaroundsystem of record1fullsystem of record6fullsystem of record6workaroundsystem of record2fullsystem of record1workaroundsystem of record2fullsystem of record6partialcontributes1fullsystem of record2fullsystem of record1workaroundsystem of record1workaroundsystem of record2partialsystem of record2fullsystem of record1partialsystem of record1fullsystem of record6fullcontributes1fullsystem of record5workaroundsystem of record1fullsystem of record4workaroundsystem of record2fullsystem of record8fullcontributes1fullsystem of record5fullsystem of record1fullsystem of record3partialsystem of record1fullsystem of record5partialcontributes1fullsystem of record4fullsystem of record3fullsystem of record2workaroundcontributes1fullsystem of record5workaroundsystem of record2workaroundsystem of record4partialcontributes1fullsystem of record3partialsystem of record1partialsystem of record1workaroundsystem of record1partialsystem of record5partialsystem of record1workaroundsystem of record1partialsystem of record1partialcontributes1workaroundsystem of record2partialsystem of record1fullsystem of record5fullcontributes1partialcontributes1fullsystem of record5partialsystem of record1workaroundsystem of record2fullsystem of record1workaroundsystem of record2partialsystem of record3fullsystem of record4partialsystem of record2fullsystem of record2partialcontributes2fullsystem of record6fullcontributes1fullsystem of record1fullsystem of record7fullsystem of record3fullsystem of record5fullsystem of record6fullsystem of record4fullsystem of record3partialsystem of record4workaroundsystem of record1partialcontributes1workaroundsystem of record3partialsystem of record2partialcontributes1fullsystem of record3fullsystem of record1partialsystem of record1partialsystem of record1fullsystem of record1fullsystem of record8workaroundsystem of record1fullsystem of record5fullsystem of record9HERM codeTypeVendorLifecycleEcosystemsCoverageRoleFeaturesSource