Higher Ed Enterprise Model: Childcare mapped to HERM v3.2.0Childcare and early childhood functions (from the features offered by the major vendors), the HERM business capabilities they realise with their parent capabilities, and the Example State University sample applications (fictional) assigned to each function with coverage, role and feature count. Exported from hied-ea.netlify.app.Childcare functions and featuresChildcare and early childhood: functions and features offered by the major vendors, mapped to HERM.This siteChildcare 1.1 Manage the waitlistInquiry, Waitlist and Admission. 8 features: Online inquiry and waitlist application; Campus affiliation verification; Priority rules; Priority override history; Eligibility renewal and exceptions; Waitlist fees; Waitlist position and updates; Tours and visits scheduling8This siteChildcare 1.2 Offer and enrollInquiry, Waitlist and Admission. 9 features: Seat availability by classroom; Enrollment offers; Online enrollment packet; Schedule types; Drop-in and backup care reservations; Classroom assignment and transitions; Re-enrollment for next term; Withdrawal processing; Multi-site enrollment9This siteChildcare 2.1 Maintain recordsChild and Family Records. 9 features: Child profiles; Family and guardian records; Separate household relationships; Emergency contacts; Family profile change review; Allergy and care alerts; Custody and court-order restrictions; Medication administration authorization; Developmental and support plan notes9This siteChildcare 3.1 Track documentsRequired Documents and Permissions. 7 features: Document requirements by age and program; Online document upload and review; Expiration tracking and reminders; Immunization status tracking; Missing document reports; Policy acknowledgements; Activity and media permissions7This siteChildcare 4.1 Record attendanceCheck-In and Check-Out. 9 features: Parent check-in and check-out; Kiosk check-in with PIN; Mobile and QR check-in; Health screening at check-in; Classroom attendance roster; Absence reporting; Attendance correction history; Room transfers during the day; Late pickup tracking9This siteChildcare 5.1 Control pickupAuthorized Pickup. 5 features: Authorized pickup list; Pickup identity verification; Temporary pickup authorization; Restricted person alerts; Emergency accountability roster5This siteChildcare 6.1 Manage ratiosRatios and Staffing. 5 features: Real-time ratio monitoring; Ratio alerts; Complex ratio rules; Multi-site ratio dashboard; Ratio forecasting5This siteChildcare 6.2 Manage classroom staffRatios and Staffing. 4 features: Staff clock-in and room assignment; Staff scheduling; Classroom task handoffs; Staff qualifications tracking4This siteChildcare 7.1 Report the dayDaily Reports and Messaging. 4 features: Daily activity logs; Photos and videos; End-of-day report; AI-assisted message drafting4This siteChildcare 7.2 Message familiesDaily Reports and Messaging. 5 features: Two-way messaging; Announcements and broadcasts; Emergency notifications; Translation of messages; Notification preferences5This siteChildcare 8.1 Document incidentsIncidents and Health Events. 4 features: Incident and injury reports; Parent acknowledgement of incidents; Illness and exclusion tracking; Communicable disease notices4This siteChildcare 9.1 Bill familiesTuition and Fees. 8 features: Tuition rate plans; Recurring billing; One-time fees and credits; Sibling and affiliation discounts; Billing adjustment approval; Family statements; Split billing between guardians; Attendance-based billing8This siteChildcare 9.2 Collect paymentsTuition and Fees. 6 features: Online payments; Autopay; Payroll deduction for employees; Student account charging; Dependent care FSA receipts; Delinquency management6This siteChildcare 10.1 Manage subsidiesSubsidies and Grants. 4 features: Campus subsidy and sliding scale; Family copay calculation; Student parent grant programs; Subsidy eligibility documents4This siteChildcare 10.2 Claim and reconcileSubsidies and Grants. 4 features: State subsidy billing; Third-party payer billing; Multiple funding coordination; Sponsor remittance reconciliation4This siteChildcare 11.1 Plan and assessCurriculum and Assessment. 6 features: Lesson planning; Learning observations; Developmental assessments; Portfolios and progress reports; Lab school research observations; AI-assisted observation notes6This siteChildcare 12.1 Run the centerMeals and Center Management. 5 features: Meal planning and tracking; Food program meal claims; Room and capacity configuration; Center calendar and closures; Emergency drills log5This siteChildcare 13.1 Meet licensingLicensing and Reporting. 4 features: Licensing compliance reports; Inspection and corrective actions; State licensing submissions; Accreditation reporting support4This siteChildcare 13.2 Report on operationsLicensing and Reporting. 5 features: Center operations dashboard; Enrollment and utilization reports; Financial reports; Ad hoc report builder; Grant outcome reporting5This siteChildcare 14.1 Self-serviceParent and Staff Apps. 5 features: Parent mobile app; Staff classroom app; Director admin console; Single sign-on for campus users; Accessible design5This siteChildcare 15.1 Identity and affiliationCampus System Integration. 4 features: SIS student parent verification; HR employee parent verification; Identity matching; Affiliation change handling4This siteChildcare 15.2 Financial exchangeCampus System Integration. 6 features: Payroll deduction interface; Student account charge interface; ERP financial posting; Payment gateway integration; Payment and refund status import; Financial interface reconciliation6This siteChildcare 15.3 InterfacesCampus System Integration. 3 features: State licensing and subsidy portals; Open API and data exports; Interface monitoring and recovery3This siteChildcare 16.1 Control accessPrivacy and Security. 4 features: Role-based permissions; Multi-factor authentication; Audit trail; Encryption and security attestations4This siteChildcare 16.2 Protect child dataPrivacy and Security. 5 features: Child data privacy controls; Photo consent controls; Health information minimization; Privacy request handling; Data-use and AI controls5This siteChildcare 17.1 Configure and operateConfiguration, Operations and Data Exit. 6 features: Forms and workflow configuration; Effective-dated policy changes; Configuration testing environment; Device and kiosk management; Offline classroom mode; Availability and disaster recovery6This siteChildcare 17.2 Retain and exitConfiguration, Operations and Data Exit. 4 features: Records retention; Full data export on exit; Migration validation; Termination and deletion evidence4This siteChildcare ManagementChildcare Management provides students, staff, and other constituents of an institution with access to childcare services.BC117HERM BRM v3.2.0Identity & Access ManagementIdentity & Access Management manages information about people and things, instantiates and enforces organisational business rules and policy regarding entitlements to systems and services, and mediates access requests and identity verification.BC139HERM BRM v3.2.0Accounts ReceivableAccounts Receivable manages the receipt of payments to an institution.BC188HERM BRM v3.2.0Communications ManagementCommunications Management delivers and responds to broadcast and conversational communications.BC220HERM BRM v3.2.0Health, Safety, & Wellbeing ManagementHealth, Safety, & Wellbeing Management identifies, manages, investigates, and monitors risks to the health, safety, and environment of all people engaged in institutional activities or located at institutional locations.BC180HERM BRM v3.2.0Compliance ManagementCompliance Management ensures an institution operates within the bounds of prescribed rules and obligations.BC170HERM BRM v3.2.0Advanced AnalyticsAdvanced Analytics produces insights and information assets using sophisticated analysis techniques on diverse data sets.BC144HERM BRM v3.2.0Workforce Resource ManagementWorkforce Resource Management allocates work amongst the staff and other members of an institution.BC178HERM BRM v3.2.0Workforce Training & DevelopmentWorkforce Training & Development determines, builds, delivers, and records the outcomes of professional development and training.BC182HERM BRM v3.2.0Incident ManagementIncident Management prepares for and responds to adverse events, unplanned disruptions, or imminent threats to services, operations, safety, or property.BC234HERM BRM v3.2.0Payroll ManagementPayroll Management administers employee compensation through calculation, disbursement, and compliance with regulatory and institutional requirements.BC214HERM BRM v3.2.0Student Liability ManagementStudent Liability Management administers the financial dimensions of a student's study.BC246HERM BRM v3.2.0Scholarship ManagementScholarship Management administers the acquisition and management of non-repayable support awarded to students.BC010HERM BRM v3.2.0Business Intelligence & ReportingBusiness Intelligence & Reporting collects, analyses, and transforms data and presents business information.BC211HERM BRM v3.2.0Customer Experience ManagementCustomer Experience Management is the practice of designing, tracking, and reacting to interactions between customers and an institution.BC217HERM BRM v3.2.0Data ManagementData Management plans, creates or acquires, stores, uses, archives, and disposes of data.BC143HERM BRM v3.2.0General AccountingGeneral Accounting manages the chart of accounts and general ledger for an institution.BC249HERM BRM v3.2.0Build, Acquisition, & ImplementationBuild, Acquisition, & Implementation provides the basis for introducing and integrating new or changed technology solutions and services.BC203HERM BRM v3.2.0Delivery, Service, & SupportDelivery, Service, & Support provides and supports an institution with the information and communication technology services it requires.BC204HERM BRM v3.2.0Information Security ManagementInformation Security Management protects the confidentiality, integrity, and availability of information in an institution's care.BC138HERM BRM v3.2.0Information GovernanceInformation Governance defines the roles and responsibilities, decision rights and controls, and processes used to manage information assets.BC136HERM BRM v3.2.0Business Continuity ManagementBusiness Continuity Management develops, tests, and maintains an institution's business continuity plans.BC161HERM BRM v3.2.0Records ManagementRecords Management provides the systematic control and governance of an institution's records and associated information.BC145HERM BRM v3.2.0Auxiliary CapabilitiesAuxiliary Capabilities provide essential foundational support to an institution's core value chains and enabling business capabilities.BC114HERM BRM v3.2.0Information ManagementInformation Management describes, organises, distributes, and governs information.BC135HERM BRM v3.2.0Financial ManagementFinancial Management oversees, plans and controls all aspects of an institution's finances.BC184HERM BRM v3.2.0Engagement & Relationship ManagementEngagement & Relationship Management develops and sustains connections between an institution and its constituent individuals, stakeholders, and groups.BC238HERM BRM v3.2.0Governance, Risk, & ComplianceGovernance, Risk, & Compliance performs governance, risk management, and compliance activities.BC160HERM BRM v3.2.0Human Resource ManagementHuman Resource Management encompasses strategic and operational activities related to the institution's workforce.BC171HERM BRM v3.2.0Student ManagementStudent Management administers the student life cycle and maintains core student records.BC044HERM BRM v3.2.0Business Capability ManagementBusiness Capability Management designs, configures, and lifecycle-manages an institution's business capabilities.BC206HERM BRM v3.2.0Information & Communication Technology ManagementInformation & Communication Technology Management plans, builds, and runs an institution's technology services and solutions.BC201HERM BRM v3.2.0Procare OnlineThe childcare platform: waitlist, enrollment, child and family records, attendance, pickup, ratios, tuition billing and center reports.Vendor coreProcare SolutionsMaintainExample State University (sample)ChildcareProcare ConnectParent and staff apps: check-in, daily reports, photos, messaging and payments.Vendor moduleProcare SolutionsInvestExample State University (sample)ChildcareTeaching Strategies GOLDLesson planning, observations, developmental assessments and portfolios for the lab school.Third-partyTeaching StrategiesMaintainExample State University (sample)ChildcareMinute Menu CXMenus, meal counts and CACFP food program claims. Keeps its own child roster.Third-partyMinute Menu SystemsTolerateExample State University (sample)ChildcareState licensing portalState system for licensing reports, inspections and subsidy attendance claims.Third-partyState childcare agencyTolerateExample State University (sample)ChildcareBanner StudentRecord of student parent identity and enrollment; receives childcare charges to the student account.Vendor moduleEllucianMaintainExample State University (sample)ChildcareBanner HR & PayrollRecord of employee parents; takes childcare payroll deductions and holds staff background checks.Vendor moduleEllucianMaintainExample State University (sample)ChildcareBanner FinanceERP general ledger; posts tuition revenue, subsidies, grants and refunds.Vendor moduleEllucianMaintainExample State University (sample)ChildcareUKG DimensionsStaff timekeeping and scheduling for center employees.Third-partyUKGMaintainExample State University (sample)ChildcareTouchNetPCI-validated payment gateway for tuition card and ACH payments.Third-partyTouchNetMaintainExample State University (sample)ChildcareOktaSingle sign-on and multifactor for staff and campus parents.Third-partyOktaInvestExample State University (sample)ChildcareRave AlertCampus emergency notification; used for center closures and lockdowns.Third-partyRave Mobile SafetyMaintainExample State University (sample)ChildcareDocuSignE-signature for enrollment agreements and incident acknowledgments.Third-partyDocuSignMaintainExample State University (sample)ChildcareInstitutional data warehouseInstitutional reporting; receives enrollment, utilization and grant outcome extracts.HomegrownExample State UniversityMaintainExample State University (sample)ChildcareSpreadsheets & emailShared spreadsheets, paper logs and email used where no system covers the work.ManualVarious officesRetireExample State University (sample)Childcarefullsystem of record5fullcontributes1fullcontributes1fullcontributes1workaroundsystem of record3fullsystem of record8fullcontributes1fullsystem of record6fullsystem of record2partialsystem of record1workaroundsystem of record1fullsystem of record6fullsystem of record1fullsystem of record6fullsystem of record3fullsystem of record4fullsystem of record1fullcontributes1fullsystem of record2workaroundsystem of record1fullsystem of record1partialcontributes1fullsystem of record2workaroundsystem of record3fullsystem of record4fullsystem of record5fullsystem of record1partialsystem of record1fullsystem of record2workaroundsystem of record1fullsystem of record7workaroundsystem of record1fullsystem of record4fullsystem of record2fullsystem of record1fullsystem of record1fullcontributes2partialsystem of record3workaroundsystem of record1fullsystem of record2fullsystem of record1workaroundsystem of record2fullsystem of record4workaroundsystem of record1fullsystem of record1fullsystem of record1fullsystem of record2workaroundsystem of record1fullsystem of record1fullsystem of record2workaroundsystem of record2fullsystem of record3fullsystem of record2workaroundsystem of record1fullsystem of record2fullsystem of record3fullsystem of record1partialcontributes2fullsystem of record1fullsystem of record1workaroundsystem of record2fullsystem of record4fullcontributes1fullsystem of record1fullsystem of record1fullsystem of record1fullsystem of record1workaroundsystem of record1partialsystem of record1partialsystem of record1fullsystem of record3fullsystem of record1fullsystem of record4fullsystem of record1fullsystem of record4partialsystem of record1fullsystem of record4HERM codeTypeVendorLifecycleEcosystemsCoverageRoleFeaturesSource