Higher Ed Enterprise Model: Parking and transportation mapped to HERM v3.2.0Parking, transportation and fleet functions (from the features offered by the major vendors), the HERM business capabilities they realise with their parent capabilities, and the Example State University sample applications (fictional) assigned to each function with coverage, role and feature count. Exported from hied-ea.netlify.app.Parking and transportation functions and featuresParking, transportation and fleet: functions and features offered by the major vendors, mapped to HERM.This siteParking 1.1 Maintain customersCustomer and Vehicle Records. 4 features: Customer accounts; Affiliation classification; Customer notes and flags; Repeat-violator identification4This siteParking 1.2 Maintain vehiclesCustomer and Vehicle Records. 4 features: Vehicle registration; Multiple vehicles per permit; Vehicle exception lists; DMV registered-owner lookup4This siteParking 2.1 Define permits and eligibilityPermit Management. 8 features: Permit types and zones; Eligibility rules; Permit pricing and terms; Academic calendar validity; Inventory and caps by lot; Lotteries and waitlists; Supporting-document review; Accessible parking permits8This siteParking 2.2 Sell permitsPermit Management. 7 features: Online permit purchase; Virtual permits; Physical permit fulfillment; Payroll deduction; Student account billing; Daily and flex permits; Dynamic and demand-based pricing7This siteParking 2.3 Administer permitsPermit Management. 5 features: Permit renewals; Upgrades, transfers and refunds; Permit suspension and revocation; Departmental and fleet permits; Carpool and shared permits5This siteParking 3.1 Serve visitorsVisitor and Event Parking. 6 features: Mobile pay-by-plate parking; Guest checkout; Session extensions and reminders; Pay stations and meters; Hosted visitor validations; Advance parking reservations6This siteParking 3.2 Serve eventsVisitor and Event Parking. 4 features: Event parking sales; Event lot reservations; Bulk guest invitations; Event traffic deployment4This siteParking 4.1 Control accessAccess Control and LPR. 6 features: Gated facility access control; Access credentials; Revenue control and PARCS integration; Anti-passback; Controlled access overrides; EV charging integration6This siteParking 4.2 Read plates and count spacesAccess Control and LPR. 5 features: Fixed LPR at entries and exits; Plate-read correction; Occupancy counting; Real-time space availability; Space-level sensors and guidance5This siteParking 5.1 Patrol and detectEnforcement and Citations. 5 features: Mobile LPR enforcement; Handheld enforcement devices; Offline field enforcement; Chalking and time-limit enforcement; Enforcement routes and assignments5This siteParking 5.2 Issue citationsEnforcement and Citations. 6 features: Citation issuance; Violation codes and fine schedules; Warnings and first-offense rules; Citation corrections and voids; Boot and tow management; Virtual citations by mail6This siteParking 6.1 Collect finesCitation Payments and Appeals. 6 features: Online citation payment; Late fees and escalation; Student account and SIS hold referral; Payroll deduction for employee fines; Collections agency referral; Payment plans6This siteParking 6.2 Adjudicate appealsCitation Payments and Appeals. 3 features: Citation appeals; Appeal review and hearings; Appeal holds3This siteParking 7.1 Plan serviceShuttle and Transit Operations. 4 features: Routes, stops and schedules; Driver dispatch and assignments; Multi-campus transit network; Third-party transit pass programs4This siteParking 7.2 Run and informShuttle and Transit Operations. 5 features: Real-time vehicle tracking; Rider app and arrival displays; Dispatch interventions; Service alerts; Ridership counting5This siteParking 7.3 Provide requested ridesShuttle and Transit Operations. 3 features: On-demand and safe-ride service; Paratransit and accessible rides; Campus charter requests3This siteParking 8.1 Support alternativesAlternative Transportation. 5 features: Bike registration; Ride-matching and carpool programs; Commute incentives and trip logging; Guaranteed ride home; Micromobility integration5This siteParking 9.1 Maintain the fleetFleet Vehicles. 7 features: Vehicle inventory; Vehicle assignment to departments; Registration and insurance tracking; Fuel card and fuel transactions; Telematics and GPS integration; Vehicle replacement planning; Fleet electrification planning7This siteParking 9.2 Maintain vehiclesFleet Vehicles. 7 features: Preventive maintenance schedules; Vehicle defect reporting; Fleet work orders; Parts and service-provider tracking; Service history and downtime; Predictive maintenance; Accident and damage reporting7This siteParking 10.1 Reserve and dispatchMotor Pool Reservations. 6 features: Vehicle reservations; Reservation approvals; Driver authorization; Key and vehicle checkout; Keyless vehicle access; Usage chargeback6This siteParking 11.1 Self-serviceCustomer Portal and App. 7 features: Customer self-service portal; Mobile parking app; Status and transaction history; Notifications; Delegated departmental workspace; Single sign-on access; Accessible design7This siteParking 12.1 Serve customersStaff and Enforcement Workspace. 5 features: Customer service console; Assisted transactions; Enforcement officer dashboard; Cash and payment reconciliation; AI-assisted service responses5This siteParking 12.2 Report and analyzeStaff and Enforcement Workspace. 4 features: Standard operational reports; Ad hoc report builder; Utilization and demand analytics; Predictive occupancy forecasting4This siteParking 13.1 Identity and eligibility feedsCampus System Integration. 6 features: SIS identity and enrollment feed; HR employee status feed; Housing residency feed; Identity matching and affiliation resolution; Eligibility-change synchronization; Campus SSO and credential integration6This siteParking 13.2 Financial exchangeCampus System Integration. 5 features: Payroll deduction interface; Student account charge and hold interface; ERP financial posting; Payment gateway integration; Reversals and chargeback sync5This siteParking 13.3 Operational interfacesCampus System Integration. 4 features: Parking session partner feeds; CMMS lot and garage issue handoff; Open API and data exports; Interface monitoring and replay4This siteParking 14.1 Control access and auditSecurity and Compliance. 5 features: Role-based permissions; Multi-factor authentication; Privileged-action separation; Audit trail; Security event export5This siteParking 14.2 Protect dataSecurity and Compliance. 6 features: PCI DSS compliance; Encryption and secret protection; LPR data retention and privacy; Sensitive-data minimization; DMV data use compliance; Security attestations6This siteParking 15.1 ConfigureConfiguration, Operations and Data Exit. 3 features: Lots, zones and map configuration; Rules and pricing configuration; Configuration testing and promotion3This siteParking 15.2 Operate and exitConfiguration, Operations and Data Exit. 7 features: Hardware support and lifecycle; Service and device health monitoring; Degraded-operation controls; Availability and disaster recovery; Full data export on exit; Migration validation; Termination and deletion verification7This siteCampus Transportation ManagementCampus Transportation Management determines the range and nature of transportation modes and services availability for people to travel to, within, and between an institution's campuses.BC128HERM BRM v3.2.0Identity & Access ManagementIdentity & Access Management manages information about people and things, instantiates and enforces organisational business rules and policy regarding entitlements to systems and services, and mediates access requests and identity verification.BC139HERM BRM v3.2.0Price ModellingPrice Modelling models various product-pricing scenarios and their effect on demand and revenue.BC189HERM BRM v3.2.0Space Utilisation ManagementSpace Utilisation Management analyses, plans, and allocates the use of physical spaces by an institution.BC227HERM BRM v3.2.0Payroll ManagementPayroll Management administers employee compensation through calculation, disbursement, and compliance with regulatory and institutional requirements.BC214HERM BRM v3.2.0Student Liability ManagementStudent Liability Management administers the financial dimensions of a student's study.BC246HERM BRM v3.2.0Accounts ReceivableAccounts Receivable manages the receipt of payments to an institution.BC188HERM BRM v3.2.0Event ManagementEvent Management is the development and execution of events such as ceremonies and conferences.BC110HERM BRM v3.2.0Environmental Sustainability ManagementEnvironmental Sustainability Management measures and manages the direct consumption or production of utilities and resources across an institution's estate and the indirect consumption of resources attributable to an institution's business activities.BC221HERM BRM v3.2.0Campus Security ManagementCampus Security Management provides and manages institution security services for safety and protection of people and assets.BC129HERM BRM v3.2.0Dispute ResolutionDispute Resolution facilitates mediation, arbitration, and other processes to settle matters without litigation.BC251HERM BRM v3.2.0Communications ManagementCommunications Management delivers and responds to broadcast and conversational communications.BC220HERM BRM v3.2.0Asset ManagementAsset Management undertakes the lifecycle management of physical assets.BC197HERM BRM v3.2.0Incident ManagementIncident Management prepares for and responds to adverse events, unplanned disruptions, or imminent threats to services, operations, safety, or property.BC234HERM BRM v3.2.0Compliance ManagementCompliance Management ensures an institution operates within the bounds of prescribed rules and obligations.BC170HERM BRM v3.2.0General AccountingGeneral Accounting manages the chart of accounts and general ledger for an institution.BC249HERM BRM v3.2.0Customer Experience ManagementCustomer Experience Management is the practice of designing, tracking, and reacting to interactions between customers and an institution.BC217HERM BRM v3.2.0Business Intelligence & ReportingBusiness Intelligence & Reporting collects, analyses, and transforms data and presents business information.BC211HERM BRM v3.2.0Advanced AnalyticsAdvanced Analytics produces insights and information assets using sophisticated analysis techniques on diverse data sets.BC144HERM BRM v3.2.0Data ManagementData Management plans, creates or acquires, stores, uses, archives, and disposes of data.BC143HERM BRM v3.2.0Housing & Accommodation ManagementHousing & Accommodation Management arranges and manages the provision of accommodation to an institution's students, staff, and visitors.BC115HERM BRM v3.2.0Facilities ManagementFacilities Management provides the operational lifecycle management of an institution's physical environment.BC126HERM BRM v3.2.0Build, Acquisition, & ImplementationBuild, Acquisition, & Implementation provides the basis for introducing and integrating new or changed technology solutions and services.BC203HERM BRM v3.2.0Delivery, Service, & SupportDelivery, Service, & Support provides and supports an institution with the information and communication technology services it requires.BC204HERM BRM v3.2.0Information Security ManagementInformation Security Management protects the confidentiality, integrity, and availability of information in an institution's care.BC138HERM BRM v3.2.0Records ManagementRecords Management provides the systematic control and governance of an institution's records and associated information.BC145HERM BRM v3.2.0Information GovernanceInformation Governance defines the roles and responsibilities, decision rights and controls, and processes used to manage information assets.BC136HERM BRM v3.2.0Business Continuity ManagementBusiness Continuity Management develops, tests, and maintains an institution's business continuity plans.BC161HERM BRM v3.2.0Auxiliary CapabilitiesAuxiliary Capabilities provide essential foundational support to an institution's core value chains and enabling business capabilities.BC114HERM BRM v3.2.0Information ManagementInformation Management describes, organises, distributes, and governs information.BC135HERM BRM v3.2.0Financial ManagementFinancial Management oversees, plans and controls all aspects of an institution's finances.BC184HERM BRM v3.2.0Facilities & Estate ManagementFacilities & Estate Management oversees and maintains an institution's physical estate, property, and facilities.BC125HERM BRM v3.2.0Student ManagementStudent Management administers the student life cycle and maintains core student records.BC044HERM BRM v3.2.0Legal AffairsLegal Affairs manages and advises an institution on legal matters.BC155HERM BRM v3.2.0Engagement & Relationship ManagementEngagement & Relationship Management develops and sustains connections between an institution and its constituent individuals, stakeholders, and groups.BC238HERM BRM v3.2.0Governance, Risk, & ComplianceGovernance, Risk, & Compliance performs governance, risk management, and compliance activities.BC160HERM BRM v3.2.0Business Capability ManagementBusiness Capability Management designs, configures, and lifecycle-manages an institution's business capabilities.BC206HERM BRM v3.2.0Information & Communication Technology ManagementInformation & Communication Technology Management plans, builds, and runs an institution's technology services and solutions.BC201HERM BRM v3.2.0T2 FlexThe parking platform: customers and vehicles, permits, citations, appeals, the customer portal, payments and parking reports.Vendor coreT2 SystemsMaintainExample State University (sample)ParkingT2 Enforcement & LPRHandheld citation writers and vehicle-mounted license plate recognition for patrol.Vendor moduleT2 SystemsInvestExample State University (sample)ParkingParkMobileVisitor pay-by-plate and event parking sales by phone, feeding paid sessions to enforcement.Third-partyParkMobileMaintainExample State University (sample)ParkingAmano McGann PARCSGate controllers, pay stations, fixed LPR and occupancy counts in the garages.Third-partyAmano McGannTolerateExample State University (sample)ParkingTransLocShuttle routes, GPS tracking, rider app, arrival predictions, ridership and on-demand rides.Third-partyModaxoInvestExample State University (sample)ParkingAssetWorks FleetFocusFleet vehicle records, preventive maintenance, work orders, parts and lifecycle cost.Third-partyAssetWorksMaintainExample State University (sample)ParkingAgile Fleet FleetCommanderMotor pool reservations, key checkout and department chargeback. Keeps its own vehicle list.Third-partyAgile FleetTolerateExample State University (sample)ParkingWEX Fleet CardFuel cards and fuel transactions for university vehicles.Third-partyWEXMaintainExample State University (sample)ParkingChargePointEV charging stations, sessions and charging fees in campus lots.Third-partyChargePointInvestExample State University (sample)ParkingBanner StudentRecord of student identity and enrollment; receives permit charges, citation transfers and holds.Vendor moduleEllucianMaintainExample State University (sample)ParkingBanner HREmployee records and payroll; feeds employee eligibility and takes permit deductions.Vendor moduleEllucianMaintainExample State University (sample)ParkingBanner FinanceERP general ledger; posts permit and citation revenue, refunds and fleet chargebacks.Vendor moduleEllucianMaintainExample State University (sample)ParkingStarRezHousing assignments; tells parking who is a resident and who commutes.Third-partyStarRezMaintainExample State University (sample)ParkingOktaSingle sign-on and multifactor for customers and parking staff.Third-partyOktaInvestExample State University (sample)ParkingTouchNetPCI-validated payment gateway for permit, citation and visitor payments.Third-partyTouchNetMaintainExample State University (sample)ParkingArchibusCampus CMMS; receives lot and garage repair requests.Third-partyEpturaInvestExample State University (sample)Parking25LiveEvent scheduling; event lot closures are taken from the booked event.Third-partyCollegeNETMaintainExample State University (sample)ParkingInstitutional data warehouseInstitutional reporting; receives permit, citation, occupancy and ridership extracts.HomegrownExample State UniversityMaintainExample State University (sample)ParkingSpreadsheets & emailShared spreadsheets, paper logs and email used where no system covers the work.ManualVarious officesRetireExample State University (sample)Parkingfullsystem of record4fullcontributes1fullcontributes1fullsystem of record3workaroundsystem of record1fullsystem of record7workaroundsystem of record2fullsystem of record6fullcontributes1fullcontributes1fullsystem of record5fullcontributes1partialsystem of record1fullsystem of record5fullsystem of record1partialsystem of record1partialsystem of record1fullcontributes1workaroundsystem of record2fullcontributes1fullsystem of record5partialsystem of record1fullsystem of record1fullsystem of record3fullsystem of record5fullsystem of record6fullcontributes1fullsystem of record4fullcontributes1fullcontributes1workaroundsystem of record2fullsystem of record3partialsystem of record1fullsystem of record3fullsystem of record4workaroundsystem of record1fullsystem of record2workaroundsystem of record1fullsystem of record2workaroundsystem of record2fullsystem of record5fullsystem of record1fullsystem of record1workaroundsystem of record2fullsystem of record5workaroundsystem of record1fullsystem of record5fullcontributes1workaroundsystem of record1fullsystem of record7fullcontributes1fullsystem of record1fullsystem of record3fullsystem of record1workaroundcontributes1fullsystem of record1fullsystem of record3fullsystem of record6fullsystem of record1fullsystem of record1fullsystem of record1fullsystem of record2fullcontributes4fullsystem of record1fullsystem of record1fullsystem of record1fullsystem of record1workaroundsystem of record1fullsystem of record4fullcontributes1partialsystem of record1fullsystem of record3fullsystem of record2fullsystem of record3partialsystem of record1fullsystem of record1workaroundsystem of record1fullsystem of record3fullsystem of record6partialsystem of record1HERM codeTypeVendorLifecycleEcosystemsCoverageRoleFeaturesSource